# Manager, Implementation

**Company**: Mastercard
**Location**: O'Fallon, Missouri
**Experience**: senior
**Job type**: full-time
**Salary**: $106,000 - $175,000 USD
**Category**: Operations
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/OFallon-Missouri/Manager--Implementation_R-291902?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5a5d4e1e-ef1

## Description

Mastercard is seeking a Manager, Implementation to join the Customer Implementation Services (CIS) Team. The successful candidate will act as a central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.

Responsibilities:

- Assess and document customer needs and according implementation impacts on customers' and Mastercard's processing systems and platforms

- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities

- Act as processing implementation advisor to customers' processing support staff

- Provide guidance to execute all necessary processing implementation activities with regards to Commercial Products

- Define, create, maintain and document standard and non-standard key customer processing implementation processes

- Provide training to CIS organization, other Mastercard organizations and the customer

Requirements:

- Bachelor's degree in Information Technology, Computer Science, Business or equivalent work experience

- Strong payment transaction processing and industry business principles knowledge

- Strong understanding of Mastercard's payment processing systems, formats and associated customer host interface testing services and principles

- Ability to interact well with customers, senior and executive management

- Strong verbal and written communication skills

- Ability to drive change in a technical work environment

- Ability to coordinate processing theory/principles with business impact

- Excellent time management skills

- Excellent coaching, mentoring, and team building skills

Benefits:

- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

- Flexible spending account and health savings account

- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

- 80 hours of Paid Sick and Safe Time

- 25 days of vacation time and 5 personal days

- 10 annual paid U.S. observed holidays

- 401k with a best-in-class company match

- Deferred compensation for eligible roles

- Fitness reimbursement or on-site fitness facilities

- Eligibility for tuition reimbursement

## Skills

### Required
- payment transaction processing
- industry business principles
- Mastercard's payment processing systems

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/OFallon-Missouri/Manager--Implementation_R-291902?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)