# Retail & Wholesale Relationship Manager

**Company**: Barclays
**Location**: Manchester, Spinningfields
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Manchester-Spinningfields/Head-of-Retail---Wholesale_JR-0000136939?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5a5255e1-210

## Description

Lead a portfolio of Retail & Wholesale clients, translating consumer demand, channel, inventory and supply-chain trends into commercial strategies that support resilience, profitable growth and franchise value.

Deliver sustainable revenue, profitability and market share through deep sector expertise and trusted relationship leadership.

**Accountabilities**

- Development of strategic direction for relationship management, including the implementation of up-to-date methodologies and processes.

- Management of relationship management initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.

- Relationship management of stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.

- Development and implementation of policies and procedures for relationship management.

- Management of relationship management risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s relationship management and compliance functions.

- Monitoring the financial performance of relationship management, including revenue, profitability, and cost control.

- Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.

**Director Expectations**

- Manage a business function, providing significant input to function-wide strategic initiatives.

- Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects.

- Provide expert advice to senior functional management and committees to influence decisions made outside of own function.

- Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.

- Escalate breaches of policies/procedure appropriately.

- Foster and guide compliance, ensure regulations are observed.

**Key Accountabilities**

- Own R&W portfolio P&L, market share, manage capital, ROTE, CTI/returns, client advocacy, profitability and sustainable franchise growth.

- Develop expertise across retailers, wholesalers, distributors, e-commerce businesses, consumer brands and associated supply chains.

- Assess consumer demand, pricing, margins, seasonality, inventory, supplier terms, fulfilment and international sourcing.

- Originate solutions across working capital, payments, cash management, FX, trade, store or distribution investment and digital transformation.

- Build strategic client and acquisition plans, with disciplined pipeline, opportunity and portfolio management.

- Represent Barclays with trade associations, advisers, investors, intermediaries and sector events.

**Experience & Skills**

- Experience in building target operating models and broader sector propositions.

- Significant relationship banking, retail, wholesale, consumer or supply-chain commercial experience.

- Track record of growing complex client portfolios and delivering sustainable income and profitability.

- Deep understanding of channel economics, margin drivers, inventory, seasonality and supply chains.

- Strong commercial acumen, P&L ownership and portfolio prioritisation.

## Skills

### Required
- relationship management
- strategic planning
- financial analysis
- risk management
- leadership

### Nice to have
- retail banking
- wholesale banking
- supply chain finance
- digital transformation

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Source: [Apply at barclays.wd3.myworkdayjobs.com](https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Manchester-Spinningfields/Head-of-Retail---Wholesale_JR-0000136939?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)