# Réceptionniste Tournant - CDI 21H H/F - Saint-Denis - ORFEA - CDI

**Company**: Accor
**Location**: Saint-Denis, IDF
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000155774545-receptionniste-tournant-cdi-21h-h-f-saint-denis-orfea-cdi?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

Join a hotel within the Accor network, a group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.

We are seeking a full-time Receptionist to join our new Facility Management activity at the SNCF HAMO campus in Saint-Denis.

As a Receptionist, you will be responsible for:

- Providing a tailored and positive experience for SNCF employees and visitors

- Ensuring a complete, dynamic, and fluid welcome for residents, visitors, and internal and external service providers

- Informing, guiding, and accompanying occupants and visitors

- Managing incoming calls and emails, providing rapid and personalized responses, as well as internal and external mail, court documents, tender requests, and courier deliveries

- Ensuring user satisfaction while improving and enriching services based on evolving customer needs and expectations

- Securing the reception area, adhering to safety rules, and participating in hospitality services

- Contributing to the success of events and activities organized by the SNCF communications service

- Being an ambassador for the SNCF group culture

To perform these tasks, you will need:

- A customer-focused approach and commitment to satisfaction

- A solutions-oriented mindset

- Discretion and neutrality

- Punctuality and availability

- Excellent presentation skills

- Ability to manage stress and conflicts

- Proficiency in French and English

Additional benefits include:

- Company vehicle for professional travel

- 13th month salary

- Performance-based bonus

- Participation bonus

- Meal vouchers

- Favourable health insurance and providence

- All Heartist Accor card

- Integration program and support for new hires

- Autonomy in organizing work

- Multi-site environment

## Skills

### Required
- French
- English
- customer service
- communication
- time management
- stress management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000155774545-receptionniste-tournant-cdi-21h-h-f-saint-denis-orfea-cdi?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)