# Program Manager, Safeguards Workforce Operations

**Company**: Anthropic
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $245,000-$285,000 USD
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q116758847

**Apply**: https://job-boards.greenhouse.io/anthropic/jobs/5431285008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5a3b6ff8-a33

## Description

Anthropic's mission is to create reliable, interpretable, and steerable AI systems.

As Program Manager for Safeguards Workforce Operations, you'll own programs end-to-end for onboarding, offboarding, device provisioning, and access provisioning for every worker type.

## Key Responsibilities:

- Own the workforce lifecycle for contractor, vendor, and BPO reviewers: onboarding, offboarding, device provisioning, and access provisioning.

- Triage and execute inbound requests for new or changing vendor, BPO, and contractor capacity.

- Turn ad hoc or broken processes into scalable ones with clear owners, service levels, and a system of record.

- Partner with IT and Security on access governance: least-privilege provisioning, timely revocation, and regular access reviews.

- Build and maintain capacity plans with Enforcement leads, translating review demand into workforce needs and adjusting as priorities shift.

- Work with Safeguards vendor management to hold partners accountable to capacity and onboarding commitments.

- Align practices with Human Data Operations and other teams running scaled human review, and help them streamline their own workflows.

- Help define the long-term workforce strategy for Safeguards Enforcement.

## Minimum Qualifications:

- Personally run onboarding, offboarding, access, and device provisioning for contractor, vendor, or BPO workforces.

- Operate scaled human review programs with vendors or BPOs.

- Take a broken or ad hoc process, make it scalable, and bring other teams along in adopting it.

- Understand capacity planning fundamentals.

- Exercise sound judgment on access and permissions.

- Move quickly and stay effective when priorities change and information is incomplete.

- Build alignment through direct partnership with dependent teams.

## Preferred Qualifications:

- Owned a vendor or BPO relationship directly.

- Built formal capacity models for review or operations workforces.

- Supported workforces across more than one enforcement or harm area.

- Hands-on experience with device management and identity and access tooling.

- Worked through a period of hypergrowth where programs had to mature alongside the organization.

The annual compensation range for this role is $245,000-$285,000 USD.

## Skills

### Required
- capacity planning
- access governance
- vendor management
- process improvement
- workforce operations

### Nice to have
- device management
- identity and access tooling
- formal capacity models
- hypergrowth experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/anthropic/jobs/5431285008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)