# Merchant Relationship Manager

**Company**: PayPal
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Central-Singapore-Singapore/Manager--Global-Strategic-Accounts_R0137471?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5a2ce9d2-5d9

## Description

This job involves managing operational relationships with PayPal's global merchants, supporting account managers in strategic initiatives, and driving customer satisfaction and loyalty.

**Essential Responsibilities:**

- Manage day-to-day operational merchant relationships, addressing questions and involving support as needed.

- Support Account Manager with operational and administrative tasks to ensure account success.

- Coordinate with Onboarding Manager, Solutions Architect, and Engineering team for smooth customer onboarding and integration.

- Drive net new business prospecting and support Account Manager's prospecting efforts.

- Monitor account health, adoption, and customer satisfaction through feedback and usage tracking.

**Minimum Qualifications:**

- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

**Our Benefits:** At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Central-Singapore-Singapore/Manager--Global-Strategic-Accounts_R0137471?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)