# Manager, Meeting & Travel Services **Company**: Mastercard **Location**: Purchase, New York **Experience**: senior **Job type**: full-time **Salary**: $125,000 - $207,000 USD **Category**: Events & AV Production **Industry**: Finance **Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Manager--Meeting---Travel-Services_R-293838-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_5a1ffd97-6c5 ## Description Mastercard's Corporate Meeting Services team delivers strategic, high-impact meetings and events that support business priorities, strengthen relationships, and create meaningful experiences for internal and external audiences. The Manager, Meeting Planning plays a key role in delivering Mastercard's meeting and event strategy, serving as a trusted advisor to business stakeholders and leading a diverse portfolio of complex, high-profile meetings and events. Responsibilities: - Serve as a trusted advisor and strategic partner to business owners and senior leadership, understanding business priorities and translating objectives into effective meeting strategies, program designs, and attendee experiences. - Independently lead the strategy, planning, and execution of a high-volume portfolio of internal and external meetings and events, including large-scale conferences, executive leadership meetings, incentive programs, and other complex, high-profile experiences. - Manage multiple programs simultaneously, balancing competing priorities, demanding timelines, stakeholder expectations, and varying levels of complexity while maintaining exceptional quality and service. - Provide strategic guidance and recommendations on meeting format, destination and venue selection, attendee engagement, program design, and overall event approach to ensure alignment with business objectives and organizational priorities. - Own the end-to-end management of assigned programs, including project plans, timelines, budgets, risk mitigation, stakeholder communications, onsite execution, and post-event evaluation. - Demonstrate strong financial and commercial acumen through budget development, financial oversight, supplier negotiations, cost optimization, and recommendations that maximize the value of meeting and event investments. - Lead cross-functional collaboration with internal stakeholders and external partners, including sourcing, production, registration, travel, technology, and other specialized services, ensuring accountability and alignment throughout the planning process. - Build and maintain strong relationships with business stakeholders, providing proactive consultation, managing expectations, and influencing decisions to deliver successful business outcomes. - Anticipate challenges, assess risks, and develop solutions while demonstrating sound judgment and the ability to make informed decisions in a fast-paced, dynamic environment. - Evaluate program effectiveness through stakeholder feedback, financial performance, attendee experience, and other relevant measures to identify opportunities for improvement and demonstrate business impact. - Provide guidance and share best practices with fellow meeting planners, contributing to knowledge sharing, collaboration, and a high-performing team environment. - Leverage meeting technology, data, and AI-enabled tools to streamline workflows, enhance productivity, improve decision-making, and support more efficient and effective event delivery. - Contribute to broader Corporate Meeting Services initiatives focused on process optimization, supplier strategy, innovation, technology adoption, and operational efficiencies. - Ensure all meetings and events are delivered in accordance with Mastercard policies, governance requirements, and established meeting management standards. Requirements: - Extensive experience in corporate meeting and event management, with a proven ability to independently lead large-scale, complex, high-visibility programs from strategy through execution. - Demonstrated success managing a high volume of concurrent meetings and events, with the ability to prioritize effectively, manage competing deadlines, and consistently deliver exceptional results. - Strong strategic thinking and business acumen, with the ability to understand organizational priorities, challenge assumptions, and translate business objectives into effective meeting strategies. - Proven ability to build trusted relationships with senior leaders and business stakeholders, influence decisions, and provide thoughtful recommendations that drive business value. - Exceptional project and portfolio management skills, with the ability to oversee multiple complex programs, budgets, timelines, and stakeholders simultaneously. - Strong financial and commercial acumen, including budget development and management, supplier negotiations, contract management, cost optimization, and investment recommendations. - Experience leading cross-functional teams and external partners in a matrixed organization, driving collaboration, accountability, and successful program outcomes. - Ability to operate independently, exercise sound judgment, anticipate risks, and develop solutions in a fast-paced environment with changing business needs. - Excellent communication, presentation, negotiation, and relationship management skills, with the confidence to engage and influence stakeholders at all levels of the organization. - Ability to balance strategic thinking with hands-on execution, demonstrating strong attention to detail, operational excellence, and a commitment to delivering exceptional attendee experiences. - Working knowledge of meeting and event management platforms, such as Cvent, and familiarity with project management tools used to support planning, registration, reporting, and operational efficiency. - Familiarity with AI-powered tools, such as Microsoft Copilot, and an interest in leveraging emerging technologies to streamline workflows, improve productivity, support data-driven decision-making, and enhance the meeting planning process. - Demonstrated commitment to continuous improvement, with the ability to identify opportunities for process optimization, automation, innovation, and more effective ways of working. - Collaborative leadership approach, with a willingness to share expertise, mentor colleagues, and contribute to the development of a high-performing team. - Ability to travel domestically and internationally as required to support meetings and events. Benefits: - Insurance (including medical, prescription drug, dental, vision, disability, life insurance) - Flexible spending account and health savings account - Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave) - 80 hours of Paid Sick and Safe Time - 25 days of vacation time and 5 personal days, pro-rated based on date of hire - 10 annual paid U.S. observed holidays - 401k with a best-in-class company match - Deferred compensation for eligible roles - Fitness reimbursement or on-site fitness facilities - Eligibility for tuition reimbursement ## Skills ### Required - meeting and event management - project management - budget development - financial oversight - supplier negotiations - cost optimization - strategic thinking - business acumen - communication - presentation - negotiation - relationship management ### Nice to have - Cvent - Microsoft Copilot - AI-powered tools - data analysis - event management platforms --- Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Manager--Meeting---Travel-Services_R-293838-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)