# FR - Réceptionniste tournant CDD Remplacement maladie (H/F/X)

**Company**: Accor
**Location**: Lyon, AUVERGNE RHONE ALPES
**Experience**: senior
**Job type**: contract
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000156315239-fr-receptionniste-tournant-cdd-remplacement-maladie-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/fr-r-ceptionniste-tournant-cdd-remplacement-59a4982e-9ff/

## Description

Join an Accor hotel, where you can make a positive impact on our customers, colleagues, and the planet.

As a Temporary Receptionist, you will take care of our customers from arrival to departure, ensuring they have a memorable experience.

Your responsibilities:

- Welcome and accompany customers with professionalism and a smile

- Manage check-ins and check-outs

- Respond to customer requests and provide information about the hotel and Lyon

- Handle reservations and daily reception tasks

- Ensure customer satisfaction and comfort

- Maintain a tidy reception area

You will work in a dynamic team and need to be autonomous, organised, and proactive.

Requirements:

- Wide availability

- Autonomous, organised, dynamic, and punctual

- Excellent customer service skills

- Proficient in English; knowledge of another language is a plus

- Previous experience in hospitality or customer service is required

- Familiarity with Fols and Résaweb software is desirable

Shifts: evening (15:00-23:18), morning (06:45-15:18), and night (23:00-06:53).

This is a full-time temporary contract, renewable.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- Fols
- Résaweb
- customer service

### Nice to have
- another language

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000156315239-fr-receptionniste-tournant-cdd-remplacement-maladie-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)