# Staff Program Manager **Company**: Anduril Industries **Location**: Huntsville, Alabama **Experience**: staff **Job type**: full-time **Salary**: $126,000-$191,000 USD **Category**: Program Management **Industry**: Defense Technology **Apply**: https://job-boards.greenhouse.io/andurilindustries/jobs/5202118007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_598c4a97-002 ## Description Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. We are seeking a highly skilled, mission-driven, highly organized, detail-oriented, and responsive Program Manager to provide critical tactical support and operational oversight for our strategic defense clients, driving the adoption, expansion, and long-term success of Anduril's cutting-edge Rocket Motor Systems. ## Responsibilities - Strategic Client Engagement: - Serve as the lead point of contact for key defense accounts focused on Rocket Motor Systems, establishing and nurturing strong, enduring relationships with military leadership, program offices, and operational end-users. - Develop a deep understanding of client mission objectives, operational environments, and strategic priorities to proactively identify and position Anduril's Rocket Motor Systems. - Navigate complex government procurement processes, contracting mechanisms, and funding cycles to ensure successful program execution and growth. - Champion client needs internally, collaborating closely with Anduril's Engineering, Product, and Integration teams to inform product roadmap and ensure timely, high-quality solution delivery. - Daily Client Operations & Support: - Serve as the primary point of contact for assigned clients, managing day-to-day communications, operational requests, and urgent support needs related to Rocket Motor systems. - Address client inquiries promptly and effectively, providing direct solutions or coordinating with internal technical support, engineering, and logistics teams for rapid resolution of issues. - Track and document all client interactions, support tickets, and operational feedback in the CRM system. - Ensure clients receive timely updates on product enhancements, revisions, and relevant technical documentation. - Solution Adoption & Growth: - Drive the successful adoption and integration of Anduril's Rocket Motor systems into client operations, demonstrating clear mission value and operational superiority. - Identify and cultivate opportunities for expansion within existing accounts, including upselling new features, capabilities, cross-selling adjacent Anduril technologies, and securing follow-on contracts. - Develop comprehensive account plans, sales strategies, and proposals that align with client requirements and Anduril's strategic objectives. - Conduct compelling technical demonstrations, presentations, and product briefings to diverse audiences. - Tactical Execution & Deliverables: - Coordinate the scheduling and logistics for product demonstrations, training sessions, and field support visits with clients and internal teams. - Monitor the operational status and usage data of deployed Rocket Motor systems, proactively identifying potential issues or areas for improvement in coordination with technical teams. - Process and track client orders for system upgrades, spare parts, consumables, and additional training modules. - Facilitate contract renewals by ensuring all terms and conditions of current agreements are met and documented. - Prepare and deliver routine operational status reports, usage metrics, and support summaries to clients and internal stakeholders. - Internal Coordination & Problem Solving: - Act as the liaison between client operational teams and Anduril's internal engineering, product, and field support teams to ensure client requirements are accurately relayed and understood for immediate action. - Troubleshoot basic technical issues on-site or remotely, escalating complex problems to the appropriate technical experts. - Support the integration and qualification and testing of new Rocket Motor system by coordinating client access and feedback. - Assist in identifying and documenting client needs for future product features based on immediate operational feedback. - Performance & Reporting: - Forecast and track key account metrics, including revenue targets, program milestones, and operational deployment success. - Provide regular, insightful reports to internal leadership on account status, strategic opportunities, competitive landscape, and challenges. - Manage contract negotiations, ensuring favorable terms that support long-term partnerships and Anduril's business goals. - Domain Expertise & Market Intelligence: - Maintain an expert-level understanding of Anduril's Rocket Motor system portfolio, including technical specifications, operational advantages, and future development pathways. - Stay abreast of industry trends in rocket motor systems, applications and defense technologies, as well as evolving national security threats and doctrine. - Gather and synthesize client feedback and market intelligence to contribute to Anduril's product development and competitive strategy. ## Requirements - Education & Experience: - Bachelor's degree in a technical field, Business Administration, or a related discipline. - 8-10+ years of progressive experience in program/project management, sales, or business development within the defense, aerospace, or government contracting sector. - Experience with military operations, rocket motor systems, missile, ballistics, or complex technical product support is highly preferred. - Active Secret or Top Secret security clearance, or the ability to obtain and maintain one, is required. ## Benefits - Competitive salary: $126,000-$191,000 USD - Highly competitive equity grants - Top-tier benefits for full-time employees ## Skills ### Required - program management - client engagement - technical support - CRM software - strategic thinking ### Nice to have - rocket motor systems - missile - ballistics - complex technical product support - military operations --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/andurilindustries/jobs/5202118007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)