# AV Production Specialist

**Company**: Figma
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $115,000-$221,000 USD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/figma/jobs/6138907004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_598bc2fd-feb

## Description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.

As an AV Production Specialist, you will be a critical part of supporting the technical aspects of Figma's internal events.

Responsibilities:

- Coordinate and operate Figma's internal events, including setup, technical checks, and live event support

- Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality

- Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism

- Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings

- Maintain Event SLO's with AV Manager and collaborate on documentation

- Troubleshoot issues as they arise in our All Hands space and conference rooms

- Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems

- Assist in provisioning and configuring new hardware for office builds and upgrades

- Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes

Requirements:

- 2+ years of experience in AV as it relates to live event production

- Strong troubleshooting skills with the ability to stay calm and solution-oriented during live events

- Excellent customer service and communication skills, with a collaborative mindset and attention to detail

- Experience with event technologies like Zoom Webinar/Meeting, PTZ cameras, video switching systems, and audio mixing

Nice to Have:

- Familiarity with conference room systems and routine maintenance tasks such as firmware updates

- Experience or certifications with Q-Sys and Dante

Benefits:

- Health, dental, and vision coverage

- Retirement benefits with company contributions

- Parental leave and reproductive or family planning support

- Mental health and wellness benefits

- Paid time off

- Company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts

## Skills

### Required
- AV production
- live event production
- troubleshooting
- customer service
- communication
- event technologies

### Nice to have
- conference room systems
- Q-Sys
- Dante

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/figma/jobs/6138907004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)