# Practice Manager

**Company**: Kings Langley Surgery
**Location**: Kings Langley
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Competitive pay dependent on experience
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A0644-26-0003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_596f7e91-d0a

## Description

We are looking for an experienced Practice Manager to lead the non-clinical side of the practice. You will report to our six GP partners, lead a team of around 35 practice staff, and work alongside the PCN team. This is a senior role with real influence. You will inherit a well-established management structure and an experienced team, and have the opportunity to shape how a substantial two-site practice runs and develops over the coming years.

**Main duties of the job**

- Operational leadership:

- Lead the day-to-day operation of both sites

- Provide clear direction to the Deputy Practice Manager, Operations Manager, and administrative teams

- Oversee premises, IT systems, digital developments, and service improvement projects

- Implement agreed partnership decisions and ensure actions are followed through

- People:

- Lead workforce planning, recruitment, induction, appraisal, performance, and absence management

- Ensure HR policies are implemented consistently, and support staff wellbeing and team culture

- Finance and contracts:

- Support the partners in managing budgets, payroll, claims, contracts, expenditure, and practice income

- Provide accurate management information, advice, and recommendations to the partners

- Monitor QOF, enhanced-service, and PCN activity and income in partnership with clinical and administrative leads

- Governance and compliance:

- Lead readiness for CQC inspection and maintain effective governance systems

- Ensure policies, audits, risk registers, complaints processes, significant event reviews, and training records are up to date

- Oversee compliance with information governance, health and safety, premises, and business continuity requirements

- External relationships:

- Represent the practice at PCN, locality, ICB, and other external meetings

- Help the practice respond to changes in NHS primary care

**Person Specification**

- Qualifications:

- Significant management or leadership experience in general practice, primary care, healthcare, or another complex regulated organisation

- Experience of leading teams, including recruitment, induction, appraisal, performance management, and HR processes

- Strong operational, organisational, and problem-solving skills, with a track record of delivering service improvement

- Ability to understand budgets, financial information, and performance data

- Excellent written and verbal communication skills, including giving well-reasoned advice to senior colleagues

- Sound judgement, discretion, and the ability to handle confidential information

- Ability to work both strategically and hands-on

- Confidence using Microsoft Office and digital systems

## Skills

### Required
- leadership
- management
- HR
- finance
- governance
- communication
- problem-solving
- Microsoft Office

### Nice to have
- previous experience as a GP Practice Manager or Deputy Practice Manager
- knowledge of CQC requirements
- QOF
- enhanced services
- PCNs
- NHS primary care finance
- EMIS
- premises management
- IT management
- business continuity

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A0644-26-0003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)