# Staff Software Engineer, Growth (Revenue Enablement)

**Company**: Gusto
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: staff
**Job type**: full-time
**Salary**: $197,000–$247,000
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gusto/jobs/7673999?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5968dd61-941

## Description

We're on a mission to grow the small business economy by handling the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and customers.

We're looking for a seasoned full-stack software engineer to join Gusto's Growth team and lead the next generation of AI-powered customer acquisition, onboarding, and lifecycle engagement experiences.

**Responsibilities**

- Design, build, and operate AI-powered Growth experiences across onboarding and lifecycle engagement, focusing on conversational and communication-driven product surfaces.

- Own the technical strategy and implementation for an AI Voice Agent that helps onboard customers, including product workflows, backend integrations, safety controls, and evaluation loops.

- Build and scale AI-driven email systems across the funnel using ACE, including generation workflows, orchestration, experimentation, quality controls, and iteration based on product feedback and business outcomes.

- Partner with Product, Data, Design, Marketing, and Platform teams to understand customer pain points, identify Growth opportunities, prototype quickly, and ship improvements.

- Design reliable APIs, backend services, and frontend experiences that support personalized onboarding, communications, workflow automation, and other customer-facing Growth journeys.

- Establish strong engineering patterns for applied AI development, including prompt design, tool integration, evaluation-driven iteration, observability, and safe rollout practices.

- Help the team make good long-term architectural decisions around conversational systems, outbound communication workflows, and supporting platform capabilities.

- Mentor other engineers and raise the bar on technical execution, product quality, and responsible use of AI across the team.

**Requirements**

- 8+ years of software development experience building and shipping customer-facing product experiences at scale.

- Experience building full-stack systems, including frontend applications, backend APIs, and production services with clear ownership after launch.

- Experience in Growth-related product areas such as onboarding, communications, workflow automation, CRM, lifecycle marketing, or adjacent customer journey systems.

- Strong applied AI fluency, including experience with prompt design, tool integration, conversational experiences, content generation systems, or evaluation-driven iteration.

- Experience owning multi-quarter initiatives that solve ambiguous engineering problems and produce measurable business and customer impact.

- Strong product and engineering judgment, with the ability to balance experimentation speed with quality, reliability, and long-term maintainability.

- Ability to collaborate effectively across engineering and business stakeholders.

- A track record of mentoring engineers and helping teams scale their impact.

**Nice to Have**

- Experience in, or interest working in, Ruby on Rails.

- Appreciation for a collaborative, test-driven environment.

- Ability to build well-structured, maintainable, well-documented code.

- Ability to effectively communicate across engineering teams and with business stakeholders.

**Benefits**

- Competitive base pay.

- Benefits.

- Equity (RSUs).

- Work from office on designated days (approximately 2-3 days per week).

**Salary**

- $197,000–$247,000 for San Francisco & New York.

- Stock equity is additional.

## Skills

### Required
- AI
- full-stack development
- Growth-related product areas
- applied AI fluency
- prompt design
- tool integration
- conversational experiences
- content generation systems

### Nice to have
- Ruby on Rails
- collaborative environment
- test-driven environment
- well-structured code

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gusto/jobs/7673999?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)