# Gift Design Manager

**Company**: Lush
**Location**: Poole
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Fixed-term (Part-time)
**Salary**: £48,000 - £58,000 annually, pro-rata
**Category**: Design
**Industry**: Manufacturing

**Apply**: https://lush.pinpointhq.com/en/postings/1582e7d6-3226-4015-bd54-2ccc7978d60f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_595ef8d9-93c

## Description

We are seeking a Gift Design Manager to lead and develop the Gifts Design Team at Lush, ensuring a high-performing, collaborative, and creatively ambitious environment. The successful candidate will provide day-to-day leadership, support creative excellence, manage workflow, and develop the team's capability.

**Key Responsibilities:**

- Team Leadership & People Management:

- Line manage, coach, and develop the Gifts Design Team through regular feedback, clear objectives, and structured career development.

- Lead recruitment, onboarding, holiday/sickness processes, and team capacity reviews alongside the Category Lead.

- Maintain an inclusive, highly collaborative culture focused on continuous learning and creative ambition.

- Creative Operations & Workflow:

- Oversee 18-hour part-time workflow planning and resource allocation in partnership with Creative Operations and the Lead Designer to eliminate project blockers.

- Ensure design briefs are prioritised, clear, and delivered efficiently from inception to final sign-off.

- Manage administrative creative processes, including budgets up to £1,500, design proofing, and copyright/licensing approvals.

- Poole Community & External Artist Outreach:

- Build and maintain relationships with local Poole artists and creative communities to source fresh talent aligned with brand values.

- Drive local collaborative projects by creating briefs, visiting local groups, and integrating community insights into collection developments.

- Oversee external artist submissions and identify local and global internship opportunities.

- Creative Direction & Quality Governance:

- Uphold design excellence and consistency across all gift outputs, stepping in with creative direction in the absence of the Creative Lead.

- Support design workshops, internal events, and inspiration trips, contributing hands-on design work for collections when capacity allows.

- Partner with Creative Operations to manage event logistics involving Gifts team representation.

**Skills, Knowledge & Expertise:**

- Leadership & People Development: Proven track record in line management, coaching creative teams, and nurturing talent within a fast-paced design environment.

- Creative Operations & Project Management: Exceptional organisational skills with experience balancing design schedules, managing part-time capacity, and collaborating with operational leads.

- Design Excellence & Direction: Strong eye for visual design and collection development, with the confidence to provide constructive feedback, maintain brand standards, and direct work.

- Community Engagement & Sourcing: Passion for local arts outreach with experience networking, commissioning local talent, and managing creative partnerships/licensing.

- Commercial & Operational Acumen: Comfort managing small project budgets (up to £1,500), handling basic HR admin, and navigating copyright and licensing agreements.

- Adaptability & Communication: Excellent stakeholder management skills to represent the Gifts team at internal events, workshops, and global open calls.

**Benefits:**

- 25 days holiday plus bank holidays

- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)

- Enhanced paternity leave

- Bonus scheme

- Day off for weekday birthdays

- Holiday purchase scheme

- 50% discount on Lush products and spa treatments

- Cycle to work scheme

- Discounted rail and bus season tickets

- Employee assistance programme

- Wellbeing & mindfulness sessions

- Access to employee-led Community Networks

- Tailored gender affirming care

## Skills

### Required
- Leadership & People Development
- Creative Operations & Project Management
- Design Excellence & Direction
- Community Engagement & Sourcing
- Commercial & Operational Acumen
- Adaptability & Communication

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Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/1582e7d6-3226-4015-bd54-2ccc7978d60f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)