# Client Intelligence Analyst

**Company**: RBC Capital Markets
**Location**: Putrajaya, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
**Experience**: mid
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/PERSIARAN-IRC-2-IOI-RESORT-CITY-IOI-CITY-TOWER-ONEPUTRAJAYA/Data-Analyst---Client-Intelligence_R-0000183804?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5912be96-70d

## Description

The RBC Capital Markets Client Intelligence team plays an integral role in supporting the firm's key strategic client initiatives.

The Client Intelligence team is part of the Business Resource Management division, which supports all global businesses within Capital Markets, including Global Markets Sales & Trading, Corporate Banking & Investment Banking.

The CI team is responsible for ensuring accurate client revenue reporting and leverages internal data (revenue, resource utilization, CRM interactions) and external data (competitor benchmarking, client-provided scorecards and feedback) to deliver analytical business insights.

**Responsibilities:**

- Ensure client hierarchy data integrity by identifying and remediating issues that impact revenue reporting.

- Leverage CRM platforms such as Salesforce to manage client records, account hierarchies, and entity mappings.

- Analyze and cleanse datasets to produce actionable insights that inform client strategy and business decisions.

- Establish and maintain data quality controls and process governance frameworks to ensure consistency and accountability across remediation workflows.

**Requirements:**

- Minimum 2 years of professional experience in client data management, trade reconciliations, reporting, or business systems analysis.

- Strong understanding of client hierarchies and their application in financial systems.

- Demonstrable experience working within CRM platforms such as Salesforce.

- Strong analytical skills with the ability to leverage cleaned datasets to produce actionable insights.

- Experience establishing and maintaining data quality controls, process governance frameworks, and standard operating procedures.

- Collaborative mindset with the ability to work in fast-paced, agile environments.

- Ambitious and driven; committed to continuous improvement and innovation.

- Passion for data with strong attention to detail and proven ability to identify data inconsistencies and drive to remediate issues.

- Strong written and verbal communication skills.

- Strong critical thinking and investigative skills.

- Hands-on experience with data analysis, cleansing, aggregation, workflow automation.

- Advanced Excel skills.

- Data modeling experience.

- Bachelor's degree or higher.

**Nice-to-Have:**

- Familiarity with data governance frameworks or metadata management tools.

- Awareness of corporate actions and their impact on client hierarchies.

- SQL proficiency.

- Practical experience with Python for data analysis and wrangling.

- Knowledge of relational databases and data governance best practices.

- Exposure to enterprise data warehouse environments.

- Experience working with data architects.

- Background in client data management or master data management (MDM) systems.

**Benefits:**

- Work in a dynamic, collaborative, progressive, and high-performing team.

- Ability to make a difference and lasting impact.

## Skills

### Required
- client data management
- CRM platforms
- data analysis
- data quality controls
- financial systems
- Salesforce

### Nice to have
- data governance frameworks
- metadata management tools
- SQL proficiency
- Python for data analysis
- relational databases
- enterprise data warehouse environments

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/PERSIARAN-IRC-2-IOI-RESORT-CITY-IOI-CITY-TOWER-ONEPUTRAJAYA/Data-Analyst---Client-Intelligence_R-0000183804?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)