# Sr Functional Consultant

**Company**: Workday
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/MEXMexico-City/Sr-HCM-Functional-Consultant--Workday-Success-Plans_JR-0109195?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_58d5b728-fec

## Description

We are looking for a Sr Functional Consultant to join our Workday Success Plans team. As a trusted Workday advisor, you will assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations.

Primary responsibilities of this role include delivering various services to Workday Success Plans customers, such as:

- Conducting research to ensure understanding of customer questions and related Workday concepts

- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks

- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements

- Clearly and effectively communicating responses and value to customers

- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)

- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)

- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)

- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap

- Keeping up to date with industry practices and the ability to engage with our customers on those topics

- Helping drive the creation of new programs to drive customer feature adoption

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers

- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization

- Provide one-on-one customer configuration designs

- Deployments including full deployment of Workday features

- Ability to travel up to 10%

Basic Qualifications:

- 5+ years of experience in a functional consulting, implementation, or customer-facing advisory role within HCM, Compensation, or enterprise software systems (Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards)

- 2+ years of software consulting experience

Other Qualifications:

- Workday Certification, or ability to certify, in at least one of the following: HCM, Compensation, Learning, Recruiting, or Talent

- Skilled in relationship management, with a track record of building trust with customers and acting as a go-to advisor on their business needs

- Experienced in requirements gathering, with the ability to research and clarify customer questions to uncover the true business need behind a request

- Proficient in solutions design, with the ability to translate customer requirements into practical, optimized product configurations

- Skilled in distilling complex concepts into clear, engaging presentations and demonstrations for customers of varying technical backgrounds

- Strong time and task management skills, with the ability to balance multiple customer engagements and deliverables at once

- Excellent verbal and written communication skills, with the ability to adapt your style to different audiences

- Bachelor's degree or equivalent work experience preferred

## Skills

### Required
- Workday
- HCM
- Compensation
- enterprise software systems
- functional consulting
- implementation
- customer-facing advisory

### Nice to have
- Workday Certification
- relationship management
- requirements gathering
- solutions design
- presentation skills
- time management
- communication skills

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Source: [Apply at workday.wd5.myworkdayjobs.com](https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/MEXMexico-City/Sr-HCM-Functional-Consultant--Workday-Success-Plans_JR-0109195?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)