# Senior Sales Associate

**Company**: Coach
**Location**: Kowloon, Hong Kong SAR
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://tapestry.wd108.myworkdayjobs.com/en-US/Tapestry_Careers/job/Kowloon-Hong-Kong-SAR-Hk-Langham-Place---Coach/Sr-Sales-Associate_JR_00000788?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_58bc99de-b6d

## Description

We are seeking a Senior Sales Associate to join our team at Coach, located in Kowloon, Hong Kong SAR. As a Senior Sales Associate, you will contribute to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training.

**Key Responsibilities:**

- Understand how individual productivity impacts the store

- Behave like a brand ambassador

- Model sales behaviors taught in company sales training programs, including omni-channel sales and virtual selling services

- Maintain high energy on the sales floor

- Consistently achieve sales goals

- Able to work with multiple customers simultaneously

- Consistently anticipate and meet customers' needs

- Service all customers according to the Coach Experience standards

- Participate as a team member and encourage team to meet and exceed performance standards

- Contribute towards building a team culture in which everyone can show up as themselves and feel seen and heard

- Champion company initiatives and support management decisions, owning and driving outstanding customer service

- Demonstrate professional ethics

**Requirements:**

- Previous management experience in a luxury retail service environment preferable; a combination of education and experience will be considered

- Possess current knowledge of fashion trends and competition in the marketplace

- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets

- Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements

- Ability to work a flexible schedule to meet the needs of the business, including weekends and public holidays

- Eager to learn techniques for live stream shopping, introduce products, demonstrating features/benefits and work with the social selling team to make short videos in front of the camera

- Social media knowledge and have a keen understanding of trends on social media platforms

- Customer Data Acquisition: Actively engage customers in signing up to Brand marketing & clienteling communications to drive repeat purchase and loyalty

- Ability to work in a fast-paced environment

- Strong English language proficiency

## Skills

### Required
- POS operation
- basic computer proficiency
- walkie-talkie use
- fashion trends
- social media knowledge
- English language proficiency

### Nice to have
- previous management experience in a luxury retail service environment
- live stream shopping
- video production

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Source: [Apply at tapestry.wd108.myworkdayjobs.com](https://tapestry.wd108.myworkdayjobs.com/en-US/Tapestry_Careers/job/Kowloon-Hong-Kong-SAR-Hk-Langham-Place---Coach/Sr-Sales-Associate_JR_00000788?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)