# Technical Program Manager - Collaboration Software Product Portfolio

**Company**: Cisco
**Location**: Seattle, Washington
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $192,400.00 to $275,800.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Seattle-Washington-US/Software-Engineering-Technical-Leader--Hybrid---Seattle-OR-San-Jose-OR-San-Francisco---United-States_2028942-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_58a18f1c-b9f

## Description

Cisco’s Collaboration Technology Group (CTG) is seeking a Technical Program Manager to lead program operations for the Cisco Collaboration Software product portfolio. This includes the Webex App, Meetings, Calling, Contact Center, and CPaaS products for on-premise, hosted, and cloud-deployed solutions.

The successful candidate will report to the Senior Vice President of Engineering and drive the coordination of priorities, alignment of processes, and execution across dozens of large projects. They will be a member of the senior leadership team and involved in strategic planning and team communication.

Key responsibilities:

- Establish and drive processes to align product teams in their priorities, execution, dependencies, and reporting.

- Lead cross-product planning and coordination efforts in product development.

- Define and track key program-level metrics to monitor product quality and program execution.

- Prepare monthly Business Execution Review for all Collaboration software products.

- Lead cross-function program planning and execution meetings.

- Lead high-visibility initiatives, including platform resiliency, global deployment strategy, and incident command.

Minimum qualifications:

- A Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field and 12+ years of related experience in technical program management, software development, or product operation roles.

- Experience working with large customers and addressing their needs and concerns.

- Experience in driving teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.

- Experience in software development methodologies and processes.

- Experience with source code management, requirements tracking, and defect management tools such as Github and JIRA.

- Experience with metrics, analytics, reporting, and visualization tools.

Preferred qualifications:

- Experience leading large-scale software programs within enterprise unified communications, Cloud Calling, Cloud Meetings, Contact Center (CCaaS), or CPaaS domains.

- Proven ability to inspire, mentor, and elevate distributed teams of technical program managers.

- Experience integrating modern AI technologies, automated workflows, or predictive risk analytics into program management and release operations.

- Experience with stakeholder alignment process and executive presence.

The starting salary range for this position is $192,400.00 to $275,800.00.

Benefits include medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.

## Skills

### Required
- Computer Science
- Computer Engineering
- Electrical Engineering
- technical program management
- software development
- product operation
- Github
- JIRA
- metrics
- analytics
- reporting
- visualization

### Nice to have
- AI technologies
- automated workflows
- predictive risk analytics
- stakeholder alignment
- executive presence

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Seattle-Washington-US/Software-Engineering-Technical-Leader--Hybrid---Seattle-OR-San-Jose-OR-San-Francisco---United-States_2028942-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)