# Senior Associate, Trucking & Warehousing Associate

**Company**: Flexport
**Location**: Hanoi
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8210257?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5892597c-a4d

## Description

## The Opportunity

This senior role reports to the Manager, Trucking & Warehouse, based in Ho Chi Minh City, and operates with high autonomy in Hanoi. You will be the go-to person for day-to-day issue resolution and proactive process improvement.

### Daily Operations & Execution

- Coordinate domestic trucking bookings across Vietnam, including EXW pickups, port runs, and cross-dock moves.

- Fulfill ad-hoc requests for trucking, CFS, and storage services from internal teams and clients.

- Track shipment and warehouse milestones, ensuring accurate system updates and KPI achievement.

- Resolve on-site issues in Hanoi directly with vendors and warehouse operators.

### Warehouse & CFS Operations

- Ensure service quality, safety compliance, and cost efficiency with CFS/warehouse vendors.

- Identify and recommend improvements for operational bottlenecks in warehouse workflows.

### Vendor Management

- Maintain and grow relationships with domestic trucking, CFS, and warehouse vendors in the Hanoi/Northern Vietnam region.

- Lead vendor onboarding, including document collection, rate negotiation, and service profile development.

- Manage the domestic trucking and CFS rate database for accuracy and system updates.

- Monitor vendor performance and drive corrective actions for quality or reliability issues.

### SOPs, Reporting & Process Improvement

- Develop, document, and maintain SOPs for daily trucking, CFS, and warehouse operations in Hanoi.

- Create and maintain operational reports and dashboards for performance, cost, and service KPIs.

- Identify opportunities for task automation and tool development to enhance team productivity.

- Share best practices and process documentation with the wider team.

### New Business Support

- Support RFQ responses by gathering vendor rates and capacity information.

- Collaborate on solution design and costing for new client opportunities.

- Prepare rate sheets and lane summaries for client proposals.

## What We're Looking For

- Bachelor's degree in logistics, supply chain, business, or a related field.

- 3–5+ years of experience in trucking, freight forwarding, warehousing/CFS, or logistics operations, with at least 1 year of independent ownership.

- Experience with warehouse and CFS operations, and familiarity with Vietnam's domestic trucking and warehousing/CFS market.

- Demonstrated experience in SOPs, operational reporting, and process improvement.

- Comfortable with Excel/GSheet and basic tools/scripts.

- Fluent working English.

- Proactive and solutions-oriented communicator.

## What You'll Gain

- Hands-on expertise in domestic trucking operations and Vietnam's logistics ecosystem.

- Exposure to vendor management, RFQ processes, and new business solutioning.

- A clear growth path as Flexport Vietnam scales.

- Mentorship from experienced operations leads and cross-functional exposure.

## Skills

### Required
- logistics
- supply chain
- trucking
- warehousing
- CFS
- vendor management
- SOPs
- operational reporting
- process improvement
- Excel
- GSheet

### Nice to have
- automation
- TMS
- internal tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8210257?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)