# Pantry Assistant

**Company**: New Victoria Hospital
**Location**: New Victoria Hospital
**Job type**: full-time
**Salary**: £26,032.50
**Category**: Hospitality
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/New-Victoria-Hospital/Pantry-Assistant_R1500724?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5836186f-e6d

## Description

At New Victoria Hospital, we are committed to delivering exceptional care and an outstanding experience for every patient, visitor and colleague. We believe that excellent hospitality services play a vital role in supporting the patient journey, and our Catering team is at the heart of creating a welcoming, high-quality environment throughout the hospital.

As a Pantry & Catering Assistant, you'll play an important role in ensuring patients, visitors, consultants and colleagues receive a high-quality dining experience every day. Working closely with the Catering team, you'll support meal service, maintain excellent hygiene standards and help create a positive environment throughout the hospital.

**Key Responsibilities**

- Prepare pantry areas for meal service, ensuring all supplies, beverages, cutlery and equipment are available and ready for use.

- Serve and distribute meals and beverages to patients, ensuring dietary requirements and allergies are communicated appropriately.

- Support the preparation and service of meals within staff and consultant dining areas.

- Maintain coffee machines and ensure dining areas remain clean, organised and welcoming throughout service.

- Collect food orders from clinical departments and assist with delivering pre-ordered meals and refreshments.

- Follow food hygiene, COSHH and Health & Safety regulations at all times.

- Complete daily temperature checks, cleaning schedules and other required records accurately.

- Maintain high standards of cleanliness through a "clean as you go" approach.

- Liaise effectively with kitchen teams and other hospital departments to ensure a smooth catering service.

- Deliver excellent customer service, responding professionally and courteously to patients, visitors and colleagues.

**What we're looking for**

**Essential**

- Good standard of general education.

- Previous experience within a restaurant, canteen, hospitality or catering environment.

- Excellent communication and interpersonal skills.

- A customer-focused approach with a passion for delivering outstanding service.

- Ability to work efficiently in a busy environment and manage competing priorities.

- Team player with a positive and proactive attitude.

- Flexibility to work across a 7-day rota, including occasional overtime when required.

**Desirable**

- NVQ or equivalent qualification in Catering.

- Knowledge of food hygiene standards and catering operations.

**Benefits**

- Equivalent to 25 days annual leave, increasing through length of service, with option to buy or sell leave

- Bupa health insurance as a benefit in kind

- Enhanced pension and life insurance

- Support with travel costs via interest-free season ticket loans

- Access to a range of discounts with leading retailers and providers

- Wellbeing support through our Employee Assistance Programme

- Access to learning and development opportunities to support your career journey

## Skills

### Required
- food hygiene
- customer service
- communication
- teamwork

### Nice to have
- NVQ in Catering
- knowledge of food hygiene standards

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/New-Victoria-Hospital/Pantry-Assistant_R1500724?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
