# People Services Advisor - Middle East - FTC

**Company**: Deliveroo
**Location**: Dubai
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: contract
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/deliveroo/jobs/8205880?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_581bcb54-a9d

## Description

We're seeking a People Services Advisor to join our Dubai team. This hybrid role involves delivering seamless, first-line HR support and administration to employees and managers across the UAE & Kuwait, ensuring an exceptional employee experience and compliance with local labour laws.

**Responsibilities:**

- Provide first-line HR support, acting as the primary point of contact for regional HR enquiries, managing ticket escalations, and resolving issues or directing to specialist teams.

- Deliver end-to-end employee lifecycle operations, including onboarding, offboarding, and core data changes in Workday, while supporting monthly payroll preparation and issuing official documentation.

- Manage regional visa & immigration processes, partnering with immigration providers and government relations to execute visa applications, renewals, quota submissions, and compliance requirements.

- Ensure legal & policy compliance, maintaining strict adherence to UAE and Kuwait Labour Laws, company policies, and data protection standards across all administrative workflows.

- Drive process optimisation, identifying opportunities to simplify HR procedures, leveraging technology and AI to eliminate inefficiencies, and delivering key people analytics dashboards to support data-driven decision-making.

**Requirements:**

- Proven experience in an HR administration or People Services role, ideally within the UAE.

- Strong working knowledge of UAE Labour Law under MOHRE alongside hands-on experience managing regional visa and sponsorship processes.

- Demonstrated experience utilizing Workday (or similar enterprise HRIS) for data management and lifecycle processing.

- Strong organisational skills and exceptional attention to detail, with a proven ability to prioritise multi-channel queries effectively.

- Outstanding written and verbal communication skills in English.

**Nice to Have:**

- Professional Arabic language skills (written and spoken).

**Benefits:**

- Make a visible impact every day

- Learn fast in an entrepreneurial environment

- Build a career, not just a role

- Deliver together in an inclusive culture

## Skills

### Required
- HR administration
- UAE Labour Law
- Workday
- organisational skills
- communication skills
- Arabic

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/deliveroo/jobs/8205880?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)