# Senior Technical Consultant **Company**: Salesforce **Location**: Hyderabad **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Consulting **Industry**: Technology **Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Hyderabad/Senior-Technical-Consultant_JR362083?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_58168c36-ffe ## Description We are seeking a Senior Technical Consultant to support a work stream in sophisticated enterprise customer engagements. As a Senior Technical Consultant, you will partner with key collaborators to achieve the vision while completing key deliverables. You will serve as a hands-on advisor, using strong solution and technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of your client's business to deliver customer return on investment. **Responsibilities** - Become a highly certified and recognized Salesforce expert - Help clients consistently meet/exceed goals and metrics - Contribute to customer success through front and backend solution development and release management - Deliver high client satisfaction (CSAT) - Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education - Ability to up-skill on AI Fluency and an AI-Native delivery methodology, utilizing AI tools, developer assistants, and agentic evaluation frameworks to accelerate implementation across projects - Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement - Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure - Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution - Lead the evaluation of business and technical requirements from a senior level - Identification and proactive management of risk areas and commitment to seeing an issue through to complete resolution - Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners - Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues **Minimum Qualifications** - 2+ years experience as a Lead Developer doing solution design in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization - Experience with key areas of enterprise architecture, including integration technologies, single sign-on, and master data management - Experience with Waterfall and/or Agile implementation methodologies - Ability to work independently and be a self-starter - Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs - Proven ability to analyze, design, and optimize business processes via technology and integration - Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value - Polished speaker with the ability to evangelize best practices at various levels within a large organization - A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies - Strong communication skills, both written and verbal - Able to effectively develop materials that are appropriate for the audience - Strong presentation skills - Able to effectively present and defend a point of view to a variety of audiences - Travel to client site (average of 25%) - Bachelor's degree required in Computer Science, Software Engineering, Business, or in a related field **Preferred Qualifications** - Leadership Qualities - PASSION: Passionate about Customer Success - BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on - THOUGHT LEADER: Strong point of view and executive presence - URGENCY: Ability to move fast and drive business value and results - OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart - TRUST: Trust the company's core values - ADAPTABLE: Excels in high levels of uncertainty and change ## Skills ### Required - Salesforce - AI Fluency - AI-Native delivery methodology - integration technologies - single sign-on - master data management - Waterfall - Agile - solution design - enterprise architecture ### Nice to have - Leadership Qualities - PASSION - BEGINNERS MIND - THOUGHT LEADER - URGENCY - OHANA - TRUST - ADAPTABLE --- Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Hyderabad/Senior-Technical-Consultant_JR362083?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)