# Private Customer Consultant

**Company**: Deutsche Bank
**Location**: Wuppertal
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Wuppertal-Friedrich-Ebert-Str/Berater--d-m-w--Beratungscenter-Privatkunden--Wuppertal_R0445583?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_57f577c8-25c

## Description

We are seeking a Private Customer Consultant to join our team in Wuppertal. As a Private Customer Consultant, you will provide comprehensive advice to private customers through various digital channels, including telephone, video consultation, co-browsing, and email. You will be responsible for advising customers on topics such as accounts, service, personal loans, and precautionary products.

Your responsibilities will include:

- Providing demand-driven advice to private customers through digital media

- Managing a pool of customers, acquiring new customers for the digital, omnichannel private customer segment, and continuously developing customer relationships

- Identifying needs through the use of standardized consulting processes and referring customers to specialized areas when necessary

- Convincing customers during telephone appointment scheduling and conducting conclusion-oriented and high-quality advisory conversations

- Actively contributing to the team, promoting the advisory performance of your colleagues, and sharing your expertise in a motivating way

- Supporting RBC executives in the induction of new employees and assuming representative tasks in daily control

Requirements:

- Banking business training or comparable qualification

- Good knowledge of the product range for private customers

- Sales skills and enjoyment in contact with customers

- Open and communicative personality, willing to work in teams

- High willingness to learn and motivation to continuously develop your know-how

- Routine in handling PC and software applications

We offer:

- A wide range of benefits that cover all your professional and personal needs

- Emotional balance: offers such as counseling in difficult life situations and offers to promote mental health

- Physical fitness: offers such as extensive check-up examinations, vaccination offers, and counseling on healthy living

- Social networking: support through the pme family service, fitness center job, flexible working time models, and programs to promote diversity, equal opportunities, and participation

- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket

## Skills

### Required
- banking
- customer service
- sales
- communication
- teamwork

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Wuppertal-Friedrich-Ebert-Str/Berater--d-m-w--Beratungscenter-Privatkunden--Wuppertal_R0445583?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)