# Senior Manager, AV Operations & Events

**Company**: Okta
**Location**: San Francisco, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $166,000-$228,800 USD
**Category**: Events & AV Production
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/8351083?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_57f3a463-81e

## Description

This leader manages a globally distributed team supporting AV systems, hybrid meetings, executive events, and workplace technologies. The role balances operational excellence with long-term planning, process improvement, technology standards, vendor management, and people development.

Responsibilities:

- Lead the global AV Operations and Events team, setting clear goals, operating standards, and service expectations.

- Build a strong people-leadership culture through coaching, regular feedback, career development, and succession planning.

- Oversee daily AV support, workplace technology services, and in-person, virtual, and hybrid meetings.

- Lead technical and logistical planning for high-visibility events and executive forums.

- Serve as a trusted technical advisor for C-level executives and senior leaders.

- Manage production vendors, venues, and external partners to ensure quality delivery and cost-effective outcomes.

- Drive standardization, documentation, and maintenance practices for AV and workplace technology services.

- Use metrics and dashboards to track utilization, SLAs, and event demand.

- Partner with Workplace, IT, Security, and business teams to improve collaboration spaces and hybrid work capabilities.

- Evaluate industry trends and recommend technology, process, and service improvements.

Requirements:

- 8+ years of experience in AV operations, workplace technologies, or event production.

- Experience leading global or distributed teams.

- Strong people-leadership skills and a track record of developing talent.

- Proven ability to support executive stakeholders and deliver high-pressure events.

- Advanced knowledge of AV systems, workplace technologies, and support operations.

- Strong communication skills and ability to explain technical topics to non-technical audiences.

Technical Expertise:

- Experience with AV-over-IP, UC platforms, Zoom, Microsoft Teams, Webex, QSC, Dante, Crestron, Shure, and Ross Ultrix.

- Working knowledge of networking concepts, including Wi-Fi, DNS, QoS, VLANs, and enterprise connectivity.

- Understanding of security, collaboration platform governance, and event services best practices.

Preferred Experience:

- Dante, CTS, Jamf, Q-SYS, or related certifications.

- Experience standardizing event formats and building alignment with senior decision-makers.

- Strong understanding of audio and video signal flow, production workflows, and IT networking principles.

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## Skills

### Required
- AV operations
- workplace technologies
- event production
- leadership
- communication

### Nice to have
- Dante
- CTS
- Jamf
- Q-SYS
- audio and video signal flow

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/okta/jobs/8351083?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)