# Web Operations and Content Management Consultant (Contentful)

**Company**: Right Side Up
**Location**: Austin, TX
**Work arrangement**: remote
**Experience**: senior
**Job type**: contract
**Category**: Consulting
**Industry**: Consulting

**Apply**: https://jobs.lever.co/rightsideup/d4ff1cb7-a0aa-444d-9548-6cbdbc5f604d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_57945f81-399

## Description

Right Side Up is seeking a Web Operations and Content Management Consultant with deep, hands-on Contentful experience to join their talent collective. As a consultant, you will own the day-to-day execution of a company's website, building and publishing pages, updating copy and creative, and keeping content accurate across a site that is constantly changing.

Responsibilities:

- Build, update, and publish website content and pages in Contentful, including copy, disclosures, rates, product information, and creative assets.

- Create and update landing pages tied to campaigns, product launches, and business requests.

- QA every change before and after publishing to ensure accuracy, formatting, working links, and correct content relationships.

- Manage a consistent volume of requests, meeting established timelines and prioritizing urgent updates as they arise.

- Execute legal and compliance-driven content updates accurately and on schedule.

- Coordinate with marketing, legal, compliance, product, and engineering partners when updates require review or technical support.

- Maintain strong content hygiene and document completed changes when needed.

- Support the setup and launch of A/B and multivariate conversion rate optimization (CRO) tests in Contentful and help interpret results when an engagement calls for it.

Requirements:

- 3+ years of experience managing or publishing website content in an in-house or similarly fast-paced environment, at the Manager to Senior Manager level.

- Strong, hands-on Contentful experience and can work independently in the platform from day one, without a ramp-up period.

- Excellent attention to detail and QA discipline, particularly when working with regulated or customer-facing content.

- Comfortable managing a high volume of detailed and repetitive content updates through a ticket-based queue.

- Ability to manage multiple requests and shifting priorities independently.

- Clear communication and experience working with cross-functional teams, including legal, compliance, and engineering.

- Web operations experience at either a fast-moving startup or a large enterprise; it is great if you have both, but that is not a requirement.

Nice to have:

- Experience in financial services, fintech, banking, or another regulated industry.

- Experience building and running conversion rate optimization (CRO) experiments, A/B or multivariate tests, and analyzing results in GA4, Amplitude, or a similar analytics platform.

- Basic HTML/CSS familiarity.

## Skills

### Required
- Contentful
- web operations
- content management
- QA
- project management

### Nice to have
- financial services
- fintech
- banking
- regulated industry
- CRO experiments
- A/B testing
- multivariate testing
- GA4
- Amplitude
- HTML/CSS

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/rightsideup/d4ff1cb7-a0aa-444d-9548-6cbdbc5f604d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)