# Technical Support Engineer Intern (Fall 2026)

**Company**: Cloudflare
**Location**: Austin, Texas
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: internship
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8041135?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_573723ca-cd5

## Description

As a Technical Support Engineer Intern at Cloudflare, you'll work directly with customers and cross-functional teams to tackle technical challenges. You'll gain hands-on experience with Cloudflare's products, learn about internet technologies, and develop valuable technical and professional skills.

Responsibilities:

- Collaborate with senior engineers to analyze and troubleshoot customer issues

- Track support requests using the ticketing system

- Participate in team meetings to discuss and share feedback

- Help create and update technical documentation and run books

- Provide feedback on Cloudflare's product and potential improvements based on customer interactions

- Support the team in testing new releases and reporting bugs

Skills and Requirements:

- Currently pursuing an undergraduate degree in Computer Sciences or related field

- Self-driven and capable of learning new technologies/systems/features with some guidance

- Fundamental understanding of how the Internet works (OSI Model)

- Experience using Linux

- Experience in command line and tools (curl, dig, traceroute, openssl, git)

- Experience writing scripts in Bash, Python, JavaScript, or other scripting languages

- Awareness of DNS, SSL/TLS, and HTTP

- Awareness of or experience installing and configuring web servers (Apache, Nginx, IIS)

- Must be able to work 40 hours a week

- Must be able to commit to a 12-week program

## Skills

### Required
- Linux
- command line tools
- scripting languages (Bash, Python, JavaScript)
- DNS
- SSL/TLS
- HTTP
- web servers (Apache, Nginx, IIS)

### Nice to have
- troubleshooting network connectivity issues
- BGP routing
- GRE tunnels
- Cloudflare experience
- Mandarin, Spanish, or Portuguese language skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8041135?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)