# HR & Payroll Executive

**Company**: GSK
**Location**: Petaling Jaya
**Work arrangement**: onsite
**Experience**: executive
**Job type**: full-time
**Category**: Human Resources
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Malaysia---Petaling-Jaya/HR---Payroll-Executive_449338-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_572d365b-c0f

## Description

The HR & Payroll Executive plays a critical role in delivering seamless, end-to-end payroll operations for GSK's Singapore GWM manufacturing entity, while serving as a trusted partner in the broader HR ecosystem.

**Key Responsibilities**

- Payroll Excellence & Governance:

- Lead the end-to-end monthly payroll execution for assigned Singapore entities, ensuring 100% accuracy, timeliness, and compliance with internal timelines, requirements and local statutory regulations.

- Audit downstream data flows from cross-functional business areas that come from Workday or other sources to ensure accurate inputs and adjustments with the payroll vendor.

- Act as the primary operational point of contact for the payroll vendor, ensuring deliverables align with organisational business needs.

- Compliance, Audit & Statutory Relations:

- Serve as the official liaison for Singapore statutory authorities, managing submissions, reporting, and inquiries.

- Uphold strict data privacy and confidentiality standards, driving a zero-breach environment.

- Support internal and external local/global data audits, ensuring all compliance imperatives are flawlessly met.

- Employee Experience & HR Service Delivery:

- Serve as the first-level resolution expert for employee and manager inquiries on Payroll related matters via ServiceNow, live chat, and email, ensuring a high-touch, efficient customer service experience.

- Utilise the HR case management system (ServiceNow) to track, manage, and close inquiries, keeping stakeholders informed with transparent, regular updates.

- Provide clear guidance to employees and business stakeholders regarding payroll cut-offs, statutory requirements, and company policies.

- HR Optimisation & Strategic Projects:

- Champion continuous improvement by identifying, designing, and implementing process enhancements across local HR and payroll workflows.

- Partner collaboratively with internal stakeholders on ad-hoc HR initiatives, statutory surveys, and data requests.

- Contribute to regional or entity-specific HR projects as directed by the Regional Payroll Lead.

**Key Requirements**

- Minimum 3 years of hands-on payroll experience, preferably supporting Singapore payroll operations.

- Strong understanding of Singapore payroll statutory requirements, including CPF, Ordinary Wage (OW), Additional Wage (AW), overtime calculations, and payroll adjustments.

- Experience supporting payroll for a manufacturing, factory, or shift-based workforce is highly preferred.

- Able to review, validate, and reconcile payroll outputs, especially when working with an outsourced payroll vendor.

- Experience handling payroll exceptions such as backdated overtime claims, retroactive adjustments, and CPF recalculations.

- Familiarity with HR/payroll systems such as Workday, and employee case management tools such as ServiceNow, would be an advantage.

- Strong attention to detail, problem-solving skills, and ability to manage high-volume employee payroll queries.

- Able to communicate effectively with employees, internal stakeholders, and payroll vendors to resolve payroll-related issues.

## Skills

### Required
- Accounting
- Data Management
- Government Regulation
- Payroll Processing
- Payroll Reconciliation
- Payroll Reporting
- SLA Management
- Stakeholder Management
- Teamwork
- Vendor Management

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Malaysia---Petaling-Jaya/HR---Payroll-Executive_449338-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)