# HR Generalist / HR Advisor **Company**: Deutsche Bank **Location**: Taipei **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Human Resources **Industry**: Finance **Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Taipei/HR-Advisor-HR-Generalist_R0450193-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_56fae988-102 ## Description The HR Generalist / Advisor delivers employee-focused HR services in Taiwan by combining local business advisory with the oversight of offshored HR operations, including payroll and lifecycle administration (from onboarding to offboarding). The incumbent acts as a key bridge between local stakeholders,including Taiwan employees, managers, and the Head of HR,and regional partners, offshore HR delivery hubs, and external vendors. **HR Business Advisory** - Support HR strategies and initiatives across the bank, providing expert knowledge and support on HR policies, programmes, processes, people strategy, and ensuring consistent application of HR best practice. - Support the management of employee-relations matters, escalating complex, sensitive, or legal cases appropriately. - Provide workforce insights, briefing materials, people priorities, and follow-up actions to the Taiwan Head of HR and Regional HR Business Partners. - Assist in communicating HR initiatives, policy updates, and programmes to employees and managers. - Partner with Regional HR teams and specialist functions to address business needs and ensure timely delivery of agreed actions. - Identify recurring employee or manager issues and recommend practical improvements to guidance, processes, or communications. **HR Operations (including Payroll) Governance & Control** - Act as local Point of Contact (POC) and governance staff for offshored operational processes, ensuring deliverables meet established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). - Coordinate local onboarding, employment changes, and offboarding processes, ensuring seamless handoffs and data flow with offshore teams. - Manage the onshore validation and consolidation of payroll inputs (attendance, leave, compensation); review payroll outputs, resolve discrepancies, and govern corrections processed by the offshore payroll team. - Oversee local payroll-related accounting requirements, track funding requests, and authorise payroll-related statutory and vendor payments. - Administer enrolments, changes, and terminations for Taiwan Labour Insurance, National Health Insurance, Labour Pension, group insurance, and other employee benefits; support statutory filings, reconciliations, and pension reporting. - Support compensation reviews, promotions, performance management, talent, and employee survey activities through data validation, reporting, letter preparation, and coordination. - Partner with vendors and HR mobility teams with expatriate and mobility administration. - Maintain required HR records and documentation; support regulatory filings and reporting, government submissions, surveys, audits, and internal management reporting; and assist in tracking regulatory changes and implementing process updates. - Coordinate payroll, benefits, insurance, and other HR service providers; monitor service delivery, support issue resolution, review invoices, and facilitate payment processing. - Maintain HR operating procedures, controls, policy inventories, and business continuity documentation, ensuring materials remain current and appropriately controlled. - Support HR projects and identify opportunities to strengthen service quality, operational efficiency, controls, and employee experience. **Qualifications and Experience** - Bachelor’s degree or diploma in Human Resources, Business Administration, Accounting, or a related discipline. - Minimum 5 years of relevant experience in HR operations, payroll, compensation and benefits, HR shared services, or HR administration. - Understanding of Taiwan’s Labour Standards Act, Labour Insurance, National Health Insurance, Labour Pension, and related employment requirements. - Experience supporting payroll vendors or working in a multinational, matrix environment is advantageous and preferred. - Experience using Workday or another HR information system is preferred. - Proficiency in Microsoft Excel, including data validation, reporting, and reconciliations. - Proficiency in Copilot/Gemini or other LLM tools with proven experience in leveraging AI-enabled tools at work. **Skills and Competencies** - Strong attention to detail, data accuracy, and follow-through. - Sound risk and control awareness, integrity, and discretion when handling confidential employee information. - Customer-focused and responsive, with the ability to build positive relationships with employees, managers, vendors, and HR stakeholders. - Clear communication and the confidence to ask questions or escalate concerns appropriately. - Analytical and problem-solving skills, with the ability to reconcile information and identify discrepancies. - Ability to organise multiple priorities, work independently, and meet deadlines in a fast-paced environment. - Collaborative, proactive, and comfortable working in a matrix and multicultural environment. - Effective written and spoken English and Mandarin Chinese. - Continuous-improvement mindset with a keen interest in HR systems, processes, and employee experience. ## Skills ### Required - HR operations - payroll - compensation and benefits - HR shared services - HR administration - Taiwan’s Labour Standards Act - Labour Insurance - National Health Insurance - Labour Pension - Microsoft Excel - Workday - Copilot/Gemini - LLM tools - English - Mandarin ### Nice to have - experience supporting payroll vendors - working in a multinational matrix environment - Workday or another HR information system --- Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Taipei/HR-Advisor-HR-Generalist_R0450193-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)