# Team Lead, Merchant Strategy

**Company**: Grab
**Location**: Bangkok
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000137800429-team-lead-merchant-strategy?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_56d587a6-b42

## Description

We are looking for a Team Lead, Merchant Strategy to join our Merchant Strategy Team at Grab. As a member of the team, you will serve as the core Strategic PMO and Analytical Lead, shaping the future of GrabFood's merchant ecosystem.

Responsibilities:

- Drive GrabFood's national merchant selection growth via end-to-end strategic project PMO, quantitative commercial design, and data-led operations.

- Directly manage a team driving both scalable mass-acquisition engines and high-touch strategic merchant acquisition.

- Oversee project execution, strict timeline tracking, clear milestone management, and data-backed performance optimization across all channels.

- Partner with Marketing, Sales Ops, Growth, and relevant stakeholders to optimize commercial levers and scale repeatable sales plans.

The day-to-day activities:

- End-to-End PMO: Lead cross-functional project sprints, establishing clear project charters, KPIs, and tracking mechanisms to scale acquisition channels.

- Commercial & Lead Modeling: Extract data to quantitatively optimize merchant pricing models, commission structures, and onboarding incentives to maximize conversion ROI.

- Lead Prioritization: Turn scattered merchant datasets into hyper-targeted, structured lead pipelines to maximize the efficiency of our ground sales teams.

- Omnichannel Optimization: Apply analytical models to manage resource allocation across digital lead gen, external partner networks, and offline visibility collateral placement.

- Playbook & Venture Testing: Standardize trendy merchant acquisition plans for the wider organization, and establish lean experimental frameworks to run validation tests for upcoming merchant product verticals.

Qualifications:

- 4+ years of experience with strong professional foundation within management consulting, a hyper-growth tech setting, or a similar high-velocity operational environment, paired with a proven track record of leading teams.

- Strong Project Management Frameworks: Proven expertise in structuring complicated problems into clear, execution-ready working plans and hitting strict timelines.

- Advanced in Quantitative Experience: Capability to extract insights from raw data, build data-backed recommendations, and model commercial/funnel scenarios. SQL proficiency.

- PASSION in the F&B industry: from street food to casual café and restaurant to premium food to social sellers; from Bangkok to upcountry markets.

- Strong in Stakeholder Management.

Benefits:

- Term Life Insurance and comprehensive Medical Insurance.

- GrabFlex, create a benefits package that suits your needs and aspirations.

- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.

- Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.

## Skills

### Required
- Project Management
- Quantitative Analysis
- SQL
- Stakeholder Management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000137800429-team-lead-merchant-strategy?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)