# Patient Services Administrator **Company**: Esher Green Surgery **Location**: Esher **Job type**: permanent **Salary**: £12.71 to £14 an hour **Category**: Healthcare **Industry**: Healthcare **Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A5057-26-0011?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_566e8e3d-a69 ## Description We are seeking a Patient Services Administrator to join our team at Esher Green Surgery. As a Patient Administrator, you will be responsible for a variety of tasks including handling patient queries, managing clinical correspondence, maintaining accurate records, and supporting appointment and referral processes. The Administration team provides administrative support to the clinical and non-clinical teams. They support the clinical team by coding medical records as directed. They support the non-clinical team by overseeing registrations and deductions and providing administrative support across all areas of Practice Administration. The Bourne Health Partnership is a dynamic and growing NHS primary care organisation comprising four GP practices. Together, we care for a diverse population of over 55,000 patients. **Main duties of the job** - Scanning and filing paperwork onto patient records - Electronic Document Transfer Administration - Registrations: oversees all aspects of Patient Registrations, manages the automated system of patient registrations, inputs patient registrations from paper forms - Patient Deductions: oversees all aspects of patient deductions - Patient Notes/Records Administration: receiving patient notes from PCSE, ensuring notes are sent back to PCSE as required - Patient Details: administering all patient changes of details - Clinical Coding: codes medical records as directed by the clinical team and pharmacy team - Private Medical Administration: oversees and manages all private medical administration - Reception: provides cover on reception as required - Patient Screening Programmes: manages and oversees patient screening programmes - Baby Clinics: oversees and manages the appointment booking for new baby checks - Administration Functions: provides administrative support as needed **Benefits** - A supportive and inclusive working environment - Opportunities for development and training - A chance to contribute meaningfully to improving patient outcomes - Flexibility to support work-life balance ## Skills ### Required - Microsoft Office Skills - Excellent Telephone Skills - Sound Verbal Communication Skills - Active Listening Skills - Professionalism - Customer/patient focussed - Good Organisational Skills - Informing Others - Handling Pressure - Strong Team player - Confidentiality / Data Protection knowledge --- Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A5057-26-0011?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)