# Ticket Office Team Leader

**Company**: The Goodwood Estate
**Location**: Chichester
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: £28,000 per annum
**Category**: Operations
**Industry**: Motorsport

**Apply**: https://www.alljobspro.com/goodwood/job-details.cfm?job=312022
**Canonical**: https://yubhub.co/jobs/job_562d2731-a33

## Description

As a Ticket Office Team Leader, you will play a central role in developing a team of around 26 Executives, creating a positive, supportive and high-performing culture. You'll coach individuals, monitor performance, analyse data and champion continuous improvement, ensuring we always deliver outstanding service across inbound sales, customer queries, outbound engagement and key operational tasks.

## What you'll do

- Lead, coach and motivate the Ticket Office team

- Monitor performance and provide regular insights and reporting

## What you need

- Experience supervising or leading a team

- Proven ability to coach and develop individuals

## Skills

### Required
- supervising or leading a team
- coaching and developing individuals

### Nice to have
- analytical skills
- problem-solving skills