# Associate Renewals Manager, India

**Company**: GitLab
**Location**: Remote, India
**Work arrangement**: remote
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8857611002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_561a89b9-822

## Description

GitLab is seeking an Associate Renewals Manager to manage a portfolio of customer renewals end-to-end, ensuring timely and accurate execution.

The ideal candidate will have experience in executing basic renewal processes independently and have been introduced to more advanced scenarios.

Responsibilities:

- Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.

- Have real, consultative conversations with customers throughout the renewal cycle to understand their needs and identify expansion opportunities.

- Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.

- Analyze moderately complex renewal situations and collaborate with Sales, Customer Success, and Finance to resolve blockers.

- Maintain accurate records in the CRM/renewals system for forecasting and reporting.

Requirements:

- Experience in executing basic renewal processes independently.

- Developing understanding of GitLab's way of working, values, and high-performance culture.

- Strong attention to detail and organizational skills.

- Clear written and verbal communication skills.

- Ability to follow defined processes and frameworks while flagging exceptions appropriately.

Benefits:

- Benefits to support health, finances, and well-being.

- Flexible Paid Time Off.

- Team Member Resource Groups.

- Equity Compensation & Employee Stock Purchase Plan.

- Growth and Development Fund.

- Parental Leave.

## Skills

### Required
- renewal management
- customer success
- communication
- organizational skills

### Nice to have
- GitLab
- DevSecOps
- sales operations

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8857611002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)