# Client Service Executive

**Company**: Deutsche Bank
**Location**: Singapore
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Singapore-One-Raffles-Quay/Private-Bank---Client-Service-Executive--SEA--AVP_R0454155?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_560ebee0-82b

## Description

Deutsche Bank's Private Bank business is one of the largest wealth managers worldwide, offering a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management.

The business is looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day-to-day servicing of clients through processing transactions, resolving account/payment problems, and providing all-round operational support.

**Responsibilities:**

- Support Private Banker to provide excellent service to high net-worth clients to achieve client retention, and handle daily business-as-usual tasks within the desk and market

- Understand desk administration and manage meetings and arrangements related to meetings

- Understand client requirements and assist Private Bankers in daily maintenance of account relationships

- Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms, and loan disbursement instructions

- Identify issues and escalate to Management in a timely fashion

- Develop a good understanding of the governing regulatory framework, including applicable confidentiality/secrecy/data protection regulations and cross-border rules where relevant

**Requirements:**

- 7 or more years of relevant Client Service Executive or Assistant Relationship Manager experience for AVP level

- Working experience from Private Banking or Wealth Management business is a must

- Strong team player, able to meet tight deadlines and multi-task

- Self-motivated and goal-orientated with a 'can-do' personality, able to work in a high-paced environment

- Fluent (written and oral) in English

- Meticulous, methodical, and concise, with a strong attention to detail

- Relevant local licenses and qualifications such as CACS Paper 1 and 2 are a must

- Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

**Benefits:**

- Flexible benefits plan including virtual doctor consultation services

- Comprehensive leave benefits

- Gender Neutral Parental Leave

- Hybrid working arrangements

- 25 days of annual paid leave, plus public holidays

- A culture of continuous learning to aid progression

## Skills

### Required
- Private Banking
- Wealth Management
- Client Service
- Operational Support
- Regulatory Framework
- AI Tools
- English

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