# Senior Customer Engineer - LATAM

**Company**: Mixpanel
**Location**: Mexico City
**Work arrangement**: hybrid
**Experience**: senior
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/mixpanel/jobs/8238224?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_55fd90dd-3af

## Description

## Job Summary

As a Senior Customer Engineer - LATAM, you will be part of Mixpanel's Customer Engineering team, working with enterprise customers to drive business outcomes through analytics.

## Responsibilities

- Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes

- Communicate and consult effectively at all levels of the customer's organisation to earn trust and influence buying decisions

- Bridge the technical-business gap,working with senior stakeholders to define success for proofs-of-concept and ensuring successful execution and outcomes

- Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects

- Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers

- Partner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results

- Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business

- Be the "Voice of the Prospect" by collecting feedback from potential Mixpanel customers and sharing it with the Product team

## Requirements

- Fluency in business and conversational Spanish and English

- Ability to communicate with stakeholders at all levels,from discussing APIs with developers to organisational efficiency with CIOs

- Demonstrated track record of qualifying and selling technical solutions to executive stakeholders

- 6+ years of experience in a Software-as-a-Service Sales Engineering or related role

- Experience in data querying, modelling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools

- Familiarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks)

- Successful record of experience in sales engineering, consulting, or technical project management

- Excellent written, analytical, communication, and presentation skills

- Strong process and project delivery discipline

- Proficiency with AI tools such as Claude, Claude Code, Gemini

## Nice to Have

- Experience with value engineering frameworks: translating customer pain into quantified business outcomes, building ROI calculators, and leading executive-level value conversations tied to measurable KPIs

- Exposure to product-led growth (PLG) environments and sales-assisted conversion motions

- Background in high-growth SaaS environments (Series B–E or beyond)

## Benefits and Perks

- Comprehensive Medical, Vision, and Dental Care

- Mental Wellness Benefit

- Generous Vacation Policy & Additional Company Holidays

- Enhanced Parental Leave

- Volunteer Time Off

- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

## Skills

### Required
- SQL
- dbt
- Python
- Business Intelligence platforms
- Product Analytics tools
- Google Cloud
- Amazon Redshift
- Microsoft Azure
- Snowflake
- Databricks
- Claude
- Claude Code
- Gemini

### Nice to have
- value engineering frameworks
- product-led growth (PLG) environments
- sales-assisted conversion motions

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mixpanel/jobs/8238224?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)