# Traffic Management Center - Roadside Manager

**Company**: WSP
**Location**: Aurora, CO
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $73,500 - $92,000
**Category**: Operations
**Industry**: Consulting

**Apply**: https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/93056?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_55ce2d80-e1c

## Description

The TMC/RA Manager supports 24x7x365 operation and oversees roadside and TMC personnel ensuring safe, efficient, and coordinated incident response across the E-470 corridor.

This role is a leadership position that requires initiative, decisive judgment, and a commitment to continuous improvement.

Key Responsibilities:

- Directly supervise day-to-day operations of TMC and RA activities

- Monitor and audit staff performance to ensure safety and KPI goals are met

- Maintain work schedules for staff including replacements during absences

- Manage fleet activities such as scheduling, inspections, and maintenance

- Responsible for TIM Training program and continuous training

- Participate or lead severe incidents after-action review and other TIM activities

- Serve as Safety Lead; develop and update Road Management Safety Program

- Conduct safety audits using field ride-along and system records

- Deliver corrective action or disciplinary measures when needed

- Assist in the preparation of recurring or ad hoc reports or research

- Perform routine administrative tasks as needed

Requirements:

- High School Diploma, GED, or equivalent

- Three (3) years of experience in a Traffic Management Center (TMC), Emergency Dispatch Center, Incident Management, Roadside Assistance program, or Safety Service Patrol operation; OR five (5) years of combined relevant experience

- At least one (2) year of TMC experience is required within the total experience listed above

- Minimum of one (1) year of supervisory or management experience, demonstrating the ability to lead, train, or oversee operational staff

- Ability to work alternate work schedules and be on-call 24 hours/day (several weeks/month)

- Ability to multitask and coordinate real-time activities and priorities

- Ability to write reports, manuals, and correspondence

- Valid Driver's License and pass driving record check

Benefits:

- Medical, dental, vision, disability, and life coverage

- Retirement savings

- Paid sick leave

- Paid vacation (or other personal time)

- Paid parental leave

- Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings

Compensation:

- Expected Salary (Colorado only): $73,500 - $92,000

## Skills

### Required
- SHRP2 TIM Train the Trainer Certification
- National TIM Responder training
- NIMS 100
- NIMS 200
- NIMS 300
- NIMS 700

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