# Director, Project Management

**Company**: Capital One
**Location**: McLean, VA
**Experience**: senior
**Job type**: full-time
**Salary**: $187,300 - $256,500
**Category**: Product Management
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/McLean-VA/Director--Project-Management--Global-Payment-Network_R999420-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_55b794dd-f10

## Description

As the Director of Transaction Processing Network Documentation at Capital One, you will lead the critical pillar responsible for managing and transforming technical specifications into a dynamic, queryable, and AI-enabled ecosystem.

You will lead the strategy to bridge the gap between technical specifications and actionable intelligence.

Responsibilities include:

- Vision & AI Transformation: Define the multi-year roadmap for modernizing the Transaction Processing Network Specifications ecosystem. Transition the team from traditional technical writing to managing "documentation as code," leveraging Generative AI to automate content generation, validation, and accessibility.

- AI-Fluent Architecture: Partner with the GPN AI Program to integrate LLMs and agentic workflows into the documentation lifecycle. Design systems where AI tools can ingest technical specifications to provide real-time, consultative support to internal and external partners.

- Documentation Modernization: Oversee the migration of legacy manuals to structured, AI-ready data formats. Implement validation mechanisms to ensure accuracy across all technical specifications.

- Network Policy Partnership: Partner closely with the Network Policy team to ensure seamless alignment between evolving business regulations and technical documentation.

- Strategic Leadership: Drive organizational alignment, ensuring the documentation strategy supports the broader Network Product & Platforms (NPP) objectives and the long-term goals of the Transaction Processing organization.

- Consultative AI Integration: Partner with the Network Policy team to test, develop, and deploy AI-driven interfaces that allow developers and stakeholders to "chat with our docs," reducing the friction of finding technical answers and speeding up time-to-market for new initiatives.

- Team Leadership: Build and mentor a high-performing team of associates. Foster a culture of technical excellence, process optimization, and AI literacy.

The minimum and maximum full-time annual salaries for this role are:

- Chicago, IL: $187,300 - $213,700

- McLean, VA: $206,000 - $235,100

- New York, NY: $224,800 - $256,500

- Richmond, VA: $187,300 - $213,700

This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

## Skills

### Required
- Project Management
- Technical Documentation
- AI/LLM integration

### Nice to have
- PMP
- Lean
- Agile
- Six Sigma

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/McLean-VA/Director--Project-Management--Global-Payment-Network_R999420-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)