# Jira and Confluence Administrator

**Company**: Ubisoft
**Location**: Montreal, QC
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Ubisoft2/744000153764050-jira-and-confluence-administrator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_55a9a4ea-8fe

## Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more.

As a Jira and Confluence Administrator at Ubisoft Montréal, you’ll report to the team supervisor and help manage Ubisoft’s Atlassian applications.

Responsibilities:

- Administer Jira Software, Jira Service Management and Confluence, including projects, spaces, workflows, screens, issue types and permissions

- Monitor platform health, performance and availability and identify ways to improve them

- Gather requirements from production and service teams and improve workflows and request processes

- Configure Jira Automation and maintain integrations and Atlassian Marketplace applications

- Carry out migration activities from Atlassian Data Center to Atlassian Cloud, including testing, validation and support after migration

- Coordinate with teams during migration to limit disruption to their work

- Manage user access, groups and security settings in line with internal requirements

- Provide technical support and training to teams across Ubisoft

- Create and maintain technical documentation, knowledge articles and user guides

- Identify ways to automate manual tasks and improve how teams use Atlassian tools

Qualifications:

- Bring experience administering Jira Software, Jira Service Management and Confluence in an organisation with many users

- Configure workflows, automation, permission schemes and other Jira settings, with Atlassian Cloud experience considered an asset

- Administer Atlassian Marketplace applications, such as ScriptRunner, Xray and Assets

- Resolve application issues through careful assessment and troubleshooting

- Communicate in French and English to support Montréal-based teams and Ubisoft colleagues worldwide

- Work with production and service teams to understand their needs and help them use the tools

- Organise competing requests, work with care and handle access and security responsibly

- Bring an Atlassian Certified Professional certification as an asset

## Skills

### Required
- Jira Software
- Jira Service Management
- Confluence
- Atlassian Marketplace applications
- ScriptRunner
- Xray
- Assets
- Jira Automation
- Atlassian Cloud

### Nice to have
- Atlassian Certified Professional certification

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Ubisoft2/744000153764050-jira-and-confluence-administrator?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)