# Senior Benefits Specialist

**Company**: Zscaler
**Location**: Remote - Ireland
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: €64,000 - €92,000 EUR
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zscaler/jobs/5253416007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_559c500a-b32

## Description

We are looking for a Senior Benefits Operations Specialist to join our team. This is a remote role based in Ireland, reporting to the Senior Manager, People Operations EMEA in the People & Culture department.

As a Benefits Operations Specialist, you will be a subject matter expert in the day-to-day execution and administration of Zscaler’s EMEA benefit programs. You will serve as the backbone of the benefits function, ensuring that the employee life-cycle from onboarding to off-boarding is handled with precision, empathy, and compliance, focusing on high-touch administration of complex leave cases and the seamless delivery of our benefits concierge service.

Responsibilities:

- Lead the end-to-end administration for new hire enrollments, leaver processing, and off-cycle qualifying life events while owning the monthly benefits-to-payroll data bridge

- Manage the submission and tracking of insurance claims for disability and sick leave, conducting quarterly headcount audits to ensure 100% data integrity with all benefit providers

- Serve as the senior point of escalation for complex employee inquiries, resolving issues within defined SLAs and educating staff on the most beneficial support options

- Identify process ambiguities to document solutions in Standard Operating Procedures (SOPs) and manage the end-to-end invoice reconciliation process for all vendor billing

Requirements:

- Bachelor’s degree in HR, Business, or a related field, or equivalent practical experience

- 8+ years of dedicated experience in HR Benefits administration, with an emphasis on benefits operations

- Project management experience

- Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency

- Technical proficiency in HRIS (Workday preferred), payroll systems, and benefit vendor portals

- Advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation

Benefits:

- Various health plans

- Time off plans for vacation and sick time

- Parental leave options

- Retirement options

- Education reimbursement

- In-office perks, and more!

Salary: €64,000 - €92,000 EUR

## Skills

### Required
- HR Benefits administration
- Project management
- AI technologies
- HRIS
- payroll systems
- benefit vendor portals
- Advanced Excel

### Nice to have
- Direct experience working within a global, public SaaS or high-growth technology organization
- Demonstrated ability to operate independently and make sound decisions with minimal guidance in a fast-paced environment

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zscaler/jobs/5253416007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)