# Transcon Agent, Inbound

**Company**: Expeditors
**Location**: Melrose Park, IL
**Experience**: entry
**Job type**: full-time
**Salary**: $20.00-$28.00 per hour
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155604179-transcon-agent-inbound-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/transcon-agent-inbound-55970916-494/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

**Job Summary** As a Transcon Agent, Inbound, you will play a critical role in ensuring the smooth flow of shipments.

**Responsibilities**

- Create Import files with accurate knowledge

- Understand and utilize the Transcon DDL workflow and other tools to ensure shipments have proper events in files

- Request appointments for shipments delivering to Consignees that require one

- Update appointments once confirmed

- Update Expected Delivery dates for shipments that do not require appointments based on arrival

- Dispatch shipments in a timely manner based on arrival and appointment

- Monitor GPS loads and truck movements

- Assign paperwork, seals, and GPS units prior to GPS shipments being picked up

- Load HAWB's and shipments onto correct trucks

- Adhere to procedures outlined in DLSOPS for customers

- Escalate problems to Management when necessary

- Promote compliance with company policies and regulations

- Meet KPI standards in accordance with Company procedures

- Complete 52 hours of training yearly

**Culture**

- Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

- Attend branch meetings and accumulate required training hours

**Qualifications**

- Six months to one year of related experience in Domestic operations

- Operations/Industry Knowledge preferred

- Excellent oral and written communication skills

- Proven history of providing exceptional customer service

- Excellent organizational and time management skills

- Strong MS Office skills, including Excel and OneNote

**Benefits**

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical

- Life Insurance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

- Employee Referral Program Bonus

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## Skills

### Required
- MS Office
- Excel
- OneNote
- Transcon DDL workflow

### Nice to have
- Operations/Industry Knowledge
- Exceptional customer service

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155604179-transcon-agent-inbound-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)