# Forward Deployed Engineer

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Salary**: EUR to EUR annually
**Category**: Engineering
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Italy---Rome/Senior-Forward-Deployed-Engineer--Italian-Speaking_JR363565?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_558204b6-140

## Description

Salesforce is hiring Forward Deployed Engineers, technical builders responsible for designing, building, and deploying complex agentic AI solutions directly inside enterprise customer environments.

As a Forward Deployed Engineer, you will lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale.

**Responsibilities:**

- Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers , from architecture decisions through production handoff.

- Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments.

- Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.

- Resolve technical blockers that other engineers can't , data integration failures, model deployment issues, orchestration breakdowns, performance regressions.

- Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.

- Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.

- Codify what you learn, and create reusable assets, frameworks, and internal tooling.

- Mentor other Engineers through code reviews, pair sessions, and shared work.

- Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.

- Surface field insights directly to Product and Engineering.

**Requirements:**

- 4+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.

- Degree in Computer Science or a related field.

- Expertise in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.

- Experience integrating LLMs into production, using frameworks like LangChain or LlamaIndex, and applying prompt engineering and responsible AI practices in real customer contexts.

- Deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.

- Deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.

- Entrepreneurial, get-things-done mindset focused on fast, impactful delivery.

- Ability to travel to customer sites as needed to ensure client success.

- Business level proficiency in Italian and English.

**Benefits:**

- Equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

- Access to a range of additional benefits, including an incentive component tailored by grade level.

## Skills

### Required
- Python
- JavaScript/TypeScript
- Java
- Apex
- LangChain
- LlamaIndex
- Salesforce Data 360
- Snowflake
- Databricks
- Agentforce
- Italian

### Nice to have
- DevOps/CI-CD practices
- observability tooling
- data governance frameworks
- multi-cloud, multi-system enterprise AI solutions

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Italy---Rome/Senior-Forward-Deployed-Engineer--Italian-Speaking_JR363565?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)