# IT Operations Engineer

**Company**: Applied Intuition, Inc.
**Location**: Sunnyvale, California, United States
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $108,000 - $125,000 USD annually
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/appliedintuition/jobs/4698138005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5580d7d2-6d8

## Description

We are looking for a multifaceted IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the company's technology architecture. You will design and build out a scalable IT infrastructure for a rapidly growing organization, respond to information technology help desk requests, and provide technical assistance and support for issues related to computer systems, networks, software, and hardware.

Responsibilities:

- Design and build out a scalable IT infrastructure for a rapidly growing organization

- Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members

- Provide technical assistance and support for issues related to computer systems, networks, software, and hardware

We're looking for someone who has:

- 5-7+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast-paced environment

- Experience with Google Workspace, or other Active Directory systems

- Experience supporting a broad range of computer systems (Linux, Windows, and Mac)

- Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)

- Experience in deploying, integrating, and administration of SaaS applications

- Ability to operate in high-pressure situations, successfully handle multiple priorities, and possess a high level of discipline while remaining flexible

- Experience in creating IT processes and procedures

Nice to have:

- Managed Fortinet network stack

- Knowledge of MDM best practices

- CCNA certification

- Experience with Powershell, bash, and shell scripting

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life, and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off.

## Skills

### Required
- Google Workspace
- Active Directory
- Linux
- Windows
- Mac
- Networking protocols
- Equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)
- SaaS applications
- Powershell
- Bash
- Shell scripting

### Nice to have
- Fortinet network stack
- MDM best practices
- CCNA certification

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/appliedintuition/jobs/4698138005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)