# Healthcare Professional Relations Agent Italian & Portuguese Speaker

**Company**: IQVIA
**Location**: Madrid
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Madrid-Spain/Healthcare-Communications-Agent---Italian---Portuguese-Speaker_R1573200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5509f646-df5

## Description

Join IQVIA as a Healthcare Professional Relations Agent Italian & Portuguese Speaker in our Madrid CoE office.

We are looking for a brave mind with a native level of Italian, a proficient level of Portuguese, and a very good level of Spanish and English to join our dynamic and committed team.

**What to expect:**

- Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone, email).

- Assist with project set-ups and field analysis.

- Take needed actions to invite and follow-up HCPs to ensure study progress as per given deadlines.

- Increase doctor’s engagement.

- Prepare sample lists.

- Manage invitation templates.

- Promote HCP collaboration in market research studies based on established standards.

- Initiate follow-up calls with HCPs to achieve maximum rate of return or additional information.

- Take care of customer service with HCPs.

- Run pilot projects and recruitments for qualitative studies.

- Transition doctors to the official Incentive Program and support implementation of adaption to Local Fiscal / Legal regulations.

- Investigate, resolve and process panel incentive issues within defined guidelines in order to facilitate timely receipt of compensation.

- Effectively work and communicate with a multi-cultural and cross-functional team.

**Our ideal candidate: Skills & other requirements:**

- High school graduate or equivalent.

- Native or bilingual level of Italian and Portuguese is required.

- Very high level of Spanish and English is required.

- Good skills with Microsoft Excel.

- Very good communicator.

- Past experience in customer service is an advantage.

- Strong prioritization skills and the ability to work in a multitask environment.

## Skills

### Required
- Italian
- Portuguese
- Spanish
- English
- Microsoft Excel
- customer service

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Madrid-Spain/Healthcare-Communications-Agent---Italian---Portuguese-Speaker_R1573200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)