# Payroll Support Hero

**Company**: BambooHR
**Location**: Utah
**Work arrangement**: hybrid
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/bamboohr17/jobs/6135621004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_54fd86cd-e21

## Description

We are seeking a Payroll Support Hero to join our Payroll Customer Service team. As a Client Support Specialist for our Payroll Product, you will provide exceptional email and phone support for customers, resolve complex payroll inquiries, and help clients integrate and utilize our software.

Responsibilities:

- Provide exceptional email and phone support for customers

- Provide solutions to questions regarding deductions, garnishments, and our payroll software

- Research solutions to challenging problems our clients face

- Help clients integrate and utilize the software in the best way possible

- Perform focused work, Monday through Friday

Requirements:

- Enjoy engaging in phone conversations for up to 6 hours a day

- Demonstrate a passion for customer care and high levels of client satisfaction

- Show a desire to learn payroll; prior experience is welcome but not required

- Communicate clearly and concisely in both written and verbal forms

- Exhibit impeccable attention to detail

- Be tech-savvy and able to learn various software applications quickly

- Ability to multi-task throughout your day

- Type at a speed of 60+ words per minute

- Available for in-office training during your training/ramping period (approximately 2 weeks)

Benefits:

- Comprehensive health, life, and disability insurance

- Generous leave policies, including 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off

- 401k plans with up to 6% company match

- $2000 Paid-Paid Vacation bonus

- EAP through Headspace

## Skills

### Required
- payroll processing
- customer service
- troubleshooting
- software applications
- attention to detail
- multi-tasking

### Nice to have
- prior payroll experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/bamboohr17/jobs/6135621004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)