# Service Delivery Manager for Large-Scale Telecommunications Carrier Networks

**Company**: Cisco
**Location**: Minato
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Minato-Japan/Customer-Project-Manager_2015256?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_54fabc20-64b

## Description

This position is within our Customer Experience (CX) division, focusing on service delivery for large-scale telecommunications carrier networks.

You will collaborate with customers, partners, and internal engineers to support the deployment and operation of customer networks.

**Responsibilities:**

- Collaborate with Cisco product teams to identify and understand customer challenges and requirements.

- Draft and present service delivery proposals based on customer needs and requirements.

- Manage large-scale service delivery projects.

- Work as "One Cisco" in coordination with relevant internal departments.

- Build and maintain strong relationships with customers and partners.

**Required Qualifications:**

- 5+ years of experience in systems engineering.

- 5+ years of experience in project management.

- Knowledge of Routers and Ethernet Switches.

- Basic knowledge of Server OS (RedHat, UNIX).

- Basic knowledge of DevOps.

- Basic knowledge of Security.

- Ability to utilise AI to enhance operational efficiency and productivity.

- Ownership mindset: Ability to take initiative and treat business challenges as your own.

- Collaborative mindset: Ability to understand, respect, and grow with others.

- Solution-oriented: Focus on "how to achieve" rather than "why it cannot be done."

- Proactive leadership.

- Strong desire to learn and actively pursue self-development in new technologies.

- Native-level Japanese proficiency.

- English proficiency: TOEIC 750 or higher.

- Programming skills (preferred but not required).

**Preferred Certifications:**

- PMP (Project Management Professional)

- CCIE (Cisco Certified Internetwork Expert)

- CISSP (Certified Information Systems Security Professional)

- DevNet

- AWS/GCP certifications (or equivalent)

- RedHat certifications (or equivalent)

## Skills

### Required
- Systems Engineering
- Project Management
- Routers
- Ethernet Switches
- Server OS
- DevOps
- Security
- AI
- Japanese
- English
- TOEIC 750

### Nice to have
- PMP
- CCIE
- CISSP
- DevNet
- AWS/GCP
- RedHat

---

Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Minato-Japan/Customer-Project-Manager_2015256?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)