# Customer and Trading Manager - Nightshift

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Loughton, Essex
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: From £31,700
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400090063?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_54ee5541-d9c

## Description

As a Customer and Trading Manager - Nightshift at Sainsbury's Supermarkets Ltd, you will lead a team overnight to deliver all replenishment activities across the store, prioritise deliveries, organise the warehouse, and replenish shelves.

You will often run a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store.

Your main goals will be to ensure that standards are brilliant come morning so you're ready to serve customers.

People management is a big part of the role, managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate.

The salary for this position is from £31,700, and nightshift managers receive a £4,500 premium on top of their base salary.

**Responsibilities:**

- Lead a team overnight to deliver replenishment activities

- Prioritise deliveries, organise the warehouse, and replenish shelves

- Run a full store operation on your own overnight

- Ensure standards are brilliant come morning

- Manage performance and capability of team members

- Conduct disciplinaries and ensure scheduling and pay are accurate

**Requirements:**

- Previous line management responsibilities in a fast-paced, operational environment

- Experience delivering and monitoring KPIs or other performance indicators

- Ability to manage disciplinaries, performance issues, or other similar employee relations issues

- Comfortable with nightshift working and adaptable to its physical and mental impact

- Provides brilliant customer service and coaches a team to do the same

**Benefits:**

- Discount card – 10% discount off on shopping at Sainsbury's, Argos, Tu, and Habitat

- Annual bonus scheme based on company and individual performance

- Free food and hot drinks provided for colleagues in all stores

- Generous holiday entitlement, maternity and paternity leave

- Pension – company matches 4-7.5% of pension contributions

- Sainsbury's share scheme – build up an investment at discounted rates

- Wellbeing support – access to emotional support, counselling, legal and financial advice

- Colleague networks – link with like-minded people to help fulfil potential

- Cycle to Work scheme gives the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI

## Skills

### Required
- leadership
- team management
- customer service
- operations management
- performance management

### Nice to have
- nightshift working
- KPI delivery
- employee relations management

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