# Senior Site Specialist (SSUA)

**Company**: ICON
**Location**: Taipei
**Work arrangement**: hybrid
**Experience**: senior
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/Taiwan-Taipei/Senior-Site-Specialist_JR158811?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_54dced18-947

## Description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a Senior Site Specialist at ICON, you will serve as a key operational point of contact for investigator sites, supporting site start-up, maintenance, and close-out activities. You will take ownership of complex site tasks and help drive a positive, efficient site experience.

**Responsibilities**

- Managing advanced site-level activities, including essential document collection, review, and maintenance for assigned sites or studies.

- Acting as a primary liaison for site staff on operational questions, documentation requirements, and study processes.

- Ensuring accurate and timely updates of site status and information in clinical trial management systems and trackers.

- Supporting coordination of site visits, meetings, and communications in collaboration with CRAs and project teams.

- Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.

- Providing guidance and mentorship to junior site support team members on best practices and procedures.

**Your Profile**

- Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience in clinical research.

- Strong experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.

- Good understanding of clinical trial processes, GCP, and site documentation requirements.

- Excellent organisational skills and attention to detail, with the ability to manage multiple sites and competing priorities.

- Strong communication and interpersonal skills, with a customer-focused approach to site support.

- Ability to work independently and collaboratively, with experience supporting or mentoring junior colleagues.

**Rewards & Benefits**

- Competitive base salary and performance related incentives

- Health and wellbeing programmes including medical, dental, and vision coverage where applicable

- Retirement and pension plans

- Life assurance and disability coverage

- Employee assistance programmes and wellbeing resources

- Learning and development opportunities through structured training and career pathways

## Skills

### Required
- clinical trial management
- site support
- GCP
- communication
- organisational skills

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Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/Taiwan-Taipei/Senior-Site-Specialist_JR158811?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)