# Adoption Engineer

**Company**: Cisco
**Location**: Herndon, Virginia, Virginia
**Experience**: senior
**Job type**: full-time
**Salary**: $110,100.00 to $139,500.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Herndon-Virginia-US/Adoption-Engineer---Federal---ThousandEyes--Remote-_2028419-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_54cbc0d4-b58

## Description

We are looking for an exceptional Adoption Engineer to join our team of superheroes. You will have the opportunity to be the customer interface of an exciting new technology. The Adoption Engineer is a member of the ThousandEyes Solutions Engineering team tasked with optimizing adoption and utilization through best practice recommendations.

Responsibilities:

- Proactively reach out to customers to build and maintain a trusted advisor relationship and create technical champions

- Collaborate with the Customer Success Specialist and Sales team on account strategy

- Identify customer strategic initiatives and potential use cases

- Engage with customers to drive adoption through best practice recommendations and increase the value ThousandEyes delivers to their business

- Actively identify new and expansion opportunities

- Share customer feedback and enhancement requests with the Product team

- Deliver product updates sessions highlighting new capabilities that have been released

Minimum Qualifications:

- Bachelor’s degree with 5+ years of related experience, Master’s degree with 3+ years, or PhD with 0+ years of related experience

- Experience in at least one of the following customer-facing technical functions: Technical Support, Solutions Engineering, or Professional Services

- Experience working with application and network protocols, including HTTP, DNS, TCP/IP, and BGP

- Experience designing, deploying, troubleshooting, or supporting application and network infrastructure

Preferred Qualifications:

- Experience delivering technical presentations and demonstrations to technical and business audiences

- Experience with scripting languages (e.g., Python, Perl, JavaScript)

- Ability to work independently in a fast-paced environment

- Experience with ThousandEyes and/or other assurance solutions

- Experience with the Cisco Networking portfolio

Benefits:

- Medical, dental, and vision insurance

- 401(k) plan with a Cisco matching contribution

- Paid parental leave

- Short and long-term disability coverage

- Basic life insurance

- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness

- Non-exempt employees receive 16 days of paid vacation time per full calendar year

- Exempt employees participate in Cisco’s flexible vacation time off program

- 80 hours of sick time off provided on hire date and each January 1st thereafter

- Optional 10 paid days per full calendar year to volunteer

## Skills

### Required
- HTTP
- DNS
- TCP/IP
- BGP
- Python
- Perl
- JavaScript

### Nice to have
- ThousandEyes
- Cisco Networking portfolio
- scripting languages

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Herndon-Virginia-US/Adoption-Engineer---Federal---ThousandEyes--Remote-_2028419-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)