# Integrations Program Manager

**Company**: Twitch
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $81,600-$142,800 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twitch/jobs/8599721002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_548bf077-955

## Description

## About the Role

This is a Program Manager II role on the Integrations team within Community Trust Business Operations & Integrations at Twitch. You will report to the Director of Business Operations & Integrations and join a small, high-impact team of program managers responsible for CT's full GTM portfolio.

You will be the primary CT point of contact for a set of product and initiative launches, managing them end-to-end from intake through post-launch – across every org at Twitch, from ICs to executives.

## Responsibilities

- Own a portfolio of product, policy, and operational launches end-to-end – from scoping through delivery and post-launch follow-through, including launches that impact CT's global outsourcing operations.

- Pull the latest information from product teams (timelines, scope changes, risks) and push relevant updates to CT stakeholders so the org is never caught off guard.

- Manage timelines, identify and mitigate risks proactively, and know when to flag something to your manager for escalation.

- Represent CT in cross-functional trade-off discussions through Safety By Design and broader launch planning – surfacing operational concerns and helping partners understand CT's perspective on enforcement feasibility, compliance, and customer experience.

- Build and improve the systems that help the team scale – whether that's process improvements, better tooling, or new communication norms.

## Requirements

- 3+ years of program or project management experience in a cross-functional environment with multiple (5+) concurrent workstreams.

- Demonstrated ability to take ambiguous, undefined work and structure it into a clear plan with owners, milestones, and accountability.

- Proven ability to influence without authority – building alignment, navigating disagreement, and driving outcomes through trust rather than positional power.

- Comfort managing stakeholder relationships across levels (IC through Director+), across orgs, and across competing priorities.

- Strong written and verbal communication – able to distill complex work into clear, concise updates for any audience.

- High emotional intelligence and a collaborative orientation – you build trust quickly, upwards, downwards, and across.

## Nice to Have

- Understanding of what it means to balance user safety with product velocity in a platform environment.

- Comfort with systems-thinking and process design – you've built or improved the frameworks a team relies on to operate.

- Experience in Trust & Safety, content moderation, policy operations, or regulatory compliance.

- Experience supporting go-to-market or launch readiness programs where multiple workstreams and dependencies converge on shared timelines.

## Benefits

- Medical, Dental, Vision & Disability Insurance

- 401(k)

- Maternity & Parental Leave

- Flexible PTO

- Amazon Employee Discount

## Skills

### Required
- program management
- project management
- cross-functional collaboration
- stakeholder management
- communication
- influence without authority

### Nice to have
- Trust & Safety
- content moderation
- policy operations
- regulatory compliance
- go-to-market programs
- launch readiness programs

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twitch/jobs/8599721002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)