# Operational Quality Assurance Staff

**Company**: GSK
**Location**: Mississauga
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: CAD$31,980 to CAD$79,950
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Mississauga-Milverton-Drive/QA-Student-Intern_451338?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/operational-quality-assurance-staff-5470f38b-68f/

## Description

We are seeking an Operational Quality Assurance Staff to support our Quality Management team in the day-to-day operations of our local operating company responsible for importing and distributing pharmaceuticals.

As an Operational Quality Assurance Staff, you will be responsible for implementing and maintaining an effective and robust quality management system, performing day-to-day quality operations, and ensuring compliance with standards.

Key Responsibilities:

- Execute and deliver quality objectives, quality improvement plans, and trends against quality key performance indicators to drive continuous improvement

- Monitor quality performance and key performance indicators to ensure quality and compliance issues are identified, communicated, and resolved

- Support the local change control process to ensure all planned changes are effectively and compliantly managed

- Perform activities to support the risk management process to ensure effective management, timely reporting, review, and escalation of quality risks

- Develop local processes to conduct root cause analysis; identify where corrective/preventative action plans are required and ensure they are effectively implemented, monitored, and closed out

- Support the complaints management process to ensure potential issues are determined quickly, linked to adverse events, reported, and followed up on product complaints

- Support the Quality Manager to ensure that an effective local product incident process is in place and manage any product quality-related issues and train staff as appropriate

- Work daily to support systems that have an impact on the quality of imported products and ensure products are in line with the quality management system

- Liaise with manufacturing sites to ensure compliance with local registered technical details

- Ensure the timely release of imported finished goods deliveries and resolve quality-related issues from deliveries

- Ensure all product specifications and related documents are maintained and compliant with current registered details

- Support the Quality Manager in ensuring product storage and distribution performed by third-party warehousing and distribution service providers comply with GSK standards

- Ensure documentation of batch records and retention of samples

Basic Qualifications:

- Bachelor's degree

- 2+ years of experience within the Pharmaceutical/Consumer Healthcare industries

- Experience in quality assurance systems, particularly in documentation management, batch release, product incidents, process performance indicators, and performing self-inspection

- Experience with regulatory requirements pertaining to good manufacturing practices and good documentation practices

- Experience working with effective quality documentation systems

Preferred Qualifications:

- Previous role as a quality associate or specialist

- Good written and verbal communication skills

- Analytical thinker with attention to detail and problem-solving skills in a structured process

- Team player with the ability to work independently and in cross-functional teams

- Ability to multi-task and work under pressure

- Identify areas of continuous improvement and innovative ways of working

- Ability to demonstrate flexible thinking

- Strong general computer literacy with intermediate skills in Microsoft Word, Excel, PowerPoint, and Outlook

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## Skills

### Required
- Data Integrity
- Detail-Oriented
- Digital Fluency
- GxP Regulations
- Lean Management
- Pharmaceutical Regulatory Compliance
- Problem Solving
- Quality Assurance (QA)
- Risk Awareness
- Technical Writing

### Nice to have
- Previous role as a quality associate or specialist
- Good written and verbal communication skills
- Analytical thinker with good attention to detail and problem-solving skills in a structured process
- Team player with the ability to work independently and in cross-functional team
- Ability to multi-task and work under pressure
- Identify areas of continuous improvement and innovative ways of working
- Ability to demonstrate flexible thinking
- Strong general computer literacy with Intermediate skills in Microsoft Word, Excel, Power Point and Outlook

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Mississauga-Milverton-Drive/QA-Student-Intern_451338?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)