# Import Transportation Agent

**Company**: Expeditors
**Location**: Elkridge, MD
**Experience**: entry
**Job type**: full-time
**Salary**: $22-$25 per hour
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155304359--import-transportation-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/import-transportation-agent-54336434-2a9/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department.

Major Duties and Responsibilities:

- Ensure smooth and timely freight process flow

- Ensure accurate and timely data entry into our operational system

- Track and trace ocean shipments through the transportation cycle

- Ensure documents are timely sent and arrival notices communicated to overseas and customers

- Ensure accurate and timely client and vendors billing

- Interact with our customers in arranging their international shipments, meeting customer service standards

- Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved)

- Meet compliance at all times to regulations internal and external in accordance with government regulations

- Understand department process flow, and looking for best practices to improve operational efficiency and productivity

- Ensure all customers standard operating procedures in place and updated in the SOPs

- Meet KPI standards in accordance with the Company’s procedures

- Overseas communications, timely responses to mails and requests (internal and external)

QUALIFICATIONS:

- Customer Service Experience

- Operations/Industry knowledge preferred but not required

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

- Pro-active, strong organizational skills

- Proven analytical skills

- Good computer skills (Excel, Word)

- Must be eligible to work in the US without sponsorship

ADDITIONAL INFORMATION: Expeditors offers excellent benefits:

- Paid Vacation, Holiday, Sick Time

- 401K

- Health Plan: Medical & Dental

- Life Insurance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

- Employee Referral Program Bonus

- Salary $22-$25 per hour

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## Skills

### Required
- Customer Service Experience
- Effective interpersonal skills
- Pro-active
- strong organizational skills
- Proven analytical skills
- Good computer skills (Excel, Word)
- Eligibility to work in the US

### Nice to have
- Operations/Industry knowledge

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155304359--import-transportation-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)