# Employee Life Cycle (ELC) Specialist **Company**: GSK **Location**: Poznan **Work arrangement**: hybrid **Job type**: full-time **Salary**: PLN 84,000 to PLN 140,000 **Category**: Human Resources **Industry**: Healthcare **Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Poznan-Pastelowa/Employee-Life-Cycle-Specialist--French-speaking-_450806-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_540ded19-893 ## Description The Employee Life Cycle (ELC) Specialist delivers accurate, timely and customer-focused employee lifecycle services within a global, process-aligned operating model. The ELC Specialist manages employee lifecycle transactions and enquiries, applies global standards and relevant local requirements, protects employee data, and works across teams to provide a consistent and seamless service experience. **Key Responsibilities:** - Deliver end-to-end employee lifecycle services for assigned process areas and multiple markets, in line with agreed procedures, controls and service levels. - Process and validate employee data and transactions in HR systems, ensuring completeness, accuracy, timeliness and appropriate approvals. - Manage employee, manager and HR stakeholder enquiries through designated service channels, providing clear guidance, timely updates and effective resolution. - Take ownership of complex cases, investigate root causes, coordinate with relevant teams and escalate risks or exceptions when required. - Prepare, review and maintain employee-related documentation and records in accordance with global standards, applicable local requirements and retention rules. - Coordinate with other Employee Lifecycle teams, HR partners, payroll, benefits, technology teams and external providers to ensure smooth hand-offs and end-to-end completion. - Perform quality checks, reconciliations and control activities; identify and resolve data or process discrepancies before they affect downstream services. - Handle personal and sensitive information confidentially and comply with privacy, security, audit and risk-management requirements. - Maintain process documentation, knowledge articles and working instructions so that information remains accurate, accessible and current. - Monitor service performance, identify recurring issues and contribute to standardisation, simplification, automation and continuous improvement initiatives. - Share knowledge, support onboarding and capability building, and provide day-to-day guidance to less experienced colleagues when needed. - Adapt to changes in process scope, market coverage, systems and service priorities while maintaining high-quality delivery. **Work arrangement:** This role is hybrid. Typical schedule will include 2 to 3 days on-site per week, with flexible working hours. **Required Qualifications & Skills:** - Bachelor’s degree or equivalent relevant education and experience in Human Resources, Business Administration, Shared Services or a related field. - Relevant experience in HR operations, employee lifecycle services, shared services or another transactional service environment. - Clear written and verbal communication skills in both French and English languages - Working knowledge of employee lifecycle principles and the ability to apply procedures and controls across different markets. - Experience using HR case-management and human capital management systems. - Strong attention to detail, analytical thinking and commitment to data quality. - Ability to manage multiple priorities, meet deadlines and take ownership in a fast-paced, service-oriented environment. - Strong customer focus, collaboration skills and the ability to build effective working relationships across teams and locations. - Sound judgement, practical problem-solving skills and the confidence to manage ambiguity and escalate appropriately. - Demonstrated commitment to confidentiality, compliance and responsible handling of employee information. **Preferred Qualifications & Skills:** - Experience with Workday, ServiceNow or comparable HR and case-management platforms. - Experience supporting one market in a market-aligned model or preferably, supporting various markets in a process-aligned service model. - Participation in continuous improvement, knowledge management, standardisation or automation initiatives. - Experience performing reconciliations, reporting or data analysis using Microsoft Excel or similar tools - Experience coaching colleagues or acting as a subject-matter resource within an operational team ## Skills ### Required - HR operations - employee lifecycle services - shared services - French - English - HR case-management - human capital management systems - analytical thinking - data quality - customer focus - collaboration skills - problem-solving skills - confidentiality - compliance ### Nice to have - Workday - ServiceNow - continuous improvement - knowledge management - standardisation - automation - Microsoft Excel - coaching - subject-matter resource --- Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Poznan-Pastelowa/Employee-Life-Cycle-Specialist--French-speaking-_450806-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)