# Senior Manager, Account Executive Operations

**Company**: Capital One
**Location**: Farnborough
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Farnborough-GBR/Senior-Manager--Account-Executive-Operations_R1000330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_53be74d7-a22

## Description

We are seeking a Senior Manager, Account Executive Operations to join our team in Farnborough. As a Senior Manager, Account Executive Operations, you will be responsible for implementing configuration for international systems within Capital One's Global Payment Network. You will also own the risk and control framework for key operational processes, such as settlement.

The ideal candidate will have people leadership experience, including direct management, and experience within the financial services or payments industry, particularly in settlement and system configuration. Strong executive presence and communication skills are essential, as well as the ability to translate complex technical issues into clear, actionable insights.

Key responsibilities include:

- Directing and managing daily workflow to provide premier internal and external partner support and managing escalations

- Providing oversight to continuous improvement of risk management, including audits and controls for settlement processes

- Managing a team and displaying a passion for developing team members through leadership style

- Planning and preparing team schedules and assigning projects, tasks, and assignments

- Monitoring team performance to ensure goals and deadlines are met, company policies are followed, and company initiatives are supported

In return, we offer a comprehensive benefits package, including competitive pension and performance-based bonus schemes, 25 days of annual leave, private medical insurance, and enhanced parental leave.

This is a permanent, full-time position based in our Farnborough office, with a hybrid approach to work, requiring two days in the office and three days remote.

## Skills

### Required
- people leadership
- financial services
- payments industry
- settlement
- system configuration
- risk management
- control framework
- communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Farnborough-GBR/Senior-Manager--Account-Executive-Operations_R1000330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)